Business Systems Analyst II

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Logo of Atlantic Union Bank

Atlantic Union Bank

1001 - 5000 employees

Founded 1902

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Atlantic Union Bank is a financial institution based in Virginia, offering a comprehensive suite of banking services including checking accounts, savings accounts, personal and business loans, credit cards, and wealth management solutions. With roots tracing back to 1902, the bank is committed to providing fair financial solutions and honest advice, aiming to create opportunities for families and business owners within the community. Through both online and physical branches, Atlantic Union Bank strives to enhance the banking experience for its customers and supports local initiatives.

📋 Description

• Serve as the primary systems manager for a designated set of platforms • Handle needs assessments and cost/benefit analysis to align company technology with business strategies • Receive business needs from internal stakeholders and solicit product and enhancement requirements from end users • Convert stakeholder and end-user requests into workable solutions that optimize business and end-user value • Develop and maintain overall system design documentation, including data flow diagrams and workflows • Facilitate translation of business requirements into technical requirements for new features, systems, enhancements, and upgrades • Work with vendors to ensure system solutions satisfy business requirements • Meet with decision makers, system owners, and end users to identify business, financial, operational, and systems goals • Present new systems/applications to Atlantic Union’s Application and Architecture Review Board • Lead design sessions and prototype new systems or functionality to enhance business processes and information flow • Develop technical maps, diagrams, and flowcharts of system views • Document integration points between systems across the organization • Provide systems analysis expertise, including technical requirements, access frameworks, data flow, operational process mapping, and system testing • Identify gaps and improve systems and operational workflows • Identify control points in new system designs and workflows and ensure working environments are properly controlled • Review system effectiveness and efficiency and develop improvement or leveraging strategies • Ensure ongoing support structures and roles and responsibilities are documented before production readiness approval • Perform triage troubleshooting in alignment with the Problem and Incident Troubleshooting process • Represent production and project-related system changes to the Change Control Board • Lead and participate in system and unit testing for modified and new systems • Provide post-implementation support

🎯 Requirements

• College diploma or university degree in business administration, computer science, engineering, or management information systems, or equivalent work experience • Minimum of 10+ years of related work experience • Strong IT background • Understanding of banking operations, products, processes, and procedures • Excellent analytical and creative problem-solving skills • Excellent written and oral communication skills • Ability to conduct research into systems issues and products • Ability to communicate ideas in both technical and user-friendly language • Highly self-motivated and directed • Strong critical-thinking and engineering/re-engineering skills • Ability to prioritize and execute tasks in a high-pressure environment • Ability to work through workflow analysis • Experience in a team-oriented, collaborative, and customer-centric environment • Familiarity with corporate security policies • Experience managing user access and profiles

🏖️ Benefits

• Eligible to participate in an applicable incentive compensation plan or discretionary profit sharing bonus program • Comprehensive benefits package (details provided via the employer benefits page) • Equal Employment Opportunity employer • Drug-free workplace

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