Platform Solutions Engineer II

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Logo of Atlantic Union Bank

Atlantic Union Bank

1001 - 5000 employees

Founded 1902

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Atlantic Union Bank is a financial institution based in Virginia, offering a comprehensive suite of banking services including checking accounts, savings accounts, personal and business loans, credit cards, and wealth management solutions. With roots tracing back to 1902, the bank is committed to providing fair financial solutions and honest advice, aiming to create opportunities for families and business owners within the community. Through both online and physical branches, Atlantic Union Bank strives to enhance the banking experience for its customers and supports local initiatives.

📋 Description

• Serve as the primary systems manager for the Customer Relationship Management platform and corresponding applications. • Handle needs assessments and cost/benefit analysis to align technology with business strategies. • Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, and enhancements. • Work with vendors to ensure the system solution satisfies business requirements. • Act as technical focal point for the business in the presentation of the new system/application. • Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes. • Develop and maintain design documentation (data flow diagrams, workflows). • Provide systems analysis focusing on gap identification. • Improve systems and operational workflows by studying current practices and designing modifications/enhancements. • Represent project-related system changes in Change Control Board Forum. • Actively participate in and lead system and unit testing for modified and new systems.

🎯 Requirements

• College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience • Minimum of 10+ years related work experience. • Strong IT background with an understanding of banking operations, products, processes, and procedures • Excellent analytical and creative problem-solving skills. • Excellent written and oral communication skills. • Ability to communicate ideas in both technical and user-friendly language. • Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills • Ability to effectively prioritize and execute tasks in a high-pressure environment and work through workflow analysis. • Experience working in a team-oriented, collaborative, and customer-centric environment. • Familiarity with corporate security policies and managing user access/profiles.

🏖️ Benefits

• General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits

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