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Freeze Drying Technical Application Specialist

Job not on LinkedIn

🔥 1 minute ago

🏄 California, Illinois, +6 more states – Remote

infoinfo

💵 $110k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on ATS Corporation's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of ATS Corporation

ATS Corporation

5001 - 10000 employees

Founded 1978

🍽️ Food & Beverage

📦 Logistics

🏥 Healthcare

Food & Beverage • Logistics • Healthcare

ATS Corporation is a company that specializes in advanced technology and research, focusing on engineering support, modeling and simulation, and specialized products for various sectors. They offer innovative solutions including the RollerBall® Sorter and support for Navy programs, as well as automation products for the USPS. The corporation is involved in launching and recovering unmanned aerial vehicles (UAVs), unmanned underwater vehicles (UUVs), and boats, showcasing their commitment to cutting-edge technologies and efficient material and personnel handling at sea.

📋 Description

• Serve as the primary technical applications resource for laboratory and pilot-scale freeze-drying products, accessories, controls, and related vacuum and refrigeration systems • Partner with sales to assess customer samples, processes, throughput, quality requirements, and facility constraints and recommend system configurations • Participate in customer discovery calls, technical presentations, product demonstrations, site visits, and pre-sale evaluations • Provide application guidance on sample preparation, pre-freezing, primary and secondary drying, endpoint determination, condenser and vacuum requirements, shelf temperature control, and vial and bulk configurations • Troubleshoot customer application and process issues with sales, technical support, service, engineering, and quality teams • Develop and maintain application notes, selection guides, presentations, demonstrations, competitive comparisons, proposal content, FAQs, training modules, webinars, videos, and case studies • Develop and deliver training for sales teams, channel partners, and service personnel • Gather voice-of-customer feedback, monitor application and market trends, evaluate competitors, and identify product opportunities • Contribute technical expertise to product development, validation, launch readiness, and post-launch support • Represent SP at trade shows, conferences, webinars, workshops, and industry events • Maintain customer interaction and application records in the Customer Relationship Management system • Maintain current knowledge of lyophilization science, laboratory and pharmaceutical practices, process analytical technologies, competitive products, and quality and safety expectations • Travel to customer sites, SP facilities, channel partners, and industry events as required, approximately 50%

🎯 Requirements

• Bachelor’s degree in pharmaceutical sciences, chemistry, biochemistry, chemical engineering, biotechnology, food science, or a related scientific or engineering discipline • Three or more years of hands-on experience with freeze drying/lyophilization • Strong working knowledge of sublimation, phase behavior, freezing and annealing, primary and secondary drying, heat and mass transfer, vacuum systems, refrigeration, endpoint determination, and common causes of cycle or product failure • Ability to assess customer applications and recommend suitable equipment, accessories, operating parameters, and testing approaches • Experience planning and executing laboratory studies, interpreting process and product data, troubleshooting technical problems, and documenting conclusions and recommendations • Excellent written, verbal, presentation, and training skills • Strong customer orientation and interpersonal skills • Proficiency with Microsoft Office and data analysis and reporting tools • Ability to work independently, manage multiple priorities, maintain detailed records, and deliver high-quality work in a timely manner • Ability and willingness to travel domestically and internationally as business needs require • Experience with Customer Relationship Management systems and freeze-dryer control or data-logging software is preferred • Knowledge of pharmaceutical, biotechnology, diagnostic, food, or academic research applications and familiarity with good laboratory practices, GMP concepts, validation, and process analytical technology are preferred • Advanced degree is preferred

🏖️ Benefits

• Sales incentive bonus eligibility • Life insurance • Health insurance • Dental insurance • Vision insurance • 401(k) with company match • Paid Time Off annually • Paid Holidays • Career advancement opportunities • Tuition assistance

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