Community Manager

🔥 0 minutes ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $95k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ATTN:

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

📱 Media

👥 B2C

🥽 AR/VR

💰 $600k Funding Round on 2022-01

Media • B2C • AR/VR

ATTN: is a creative shop that develops brand partnerships and produces original content aimed at engaging Millennials and Gen Z on important social issues. They create compelling storytelling experiences to foster connections between brands and socially-conscious audiences, often through innovative campaigns and partnerships with public figures and companies like Adidas and Dove. Their work includes a variety of digital media projects, AR campaigns, and educational series that promote social good and awareness around critical topics.

📋 Description

• Manage a large community (e.g., 1,000+ social media users) within a social platform • Set and maintain the vibes of the community, helping members form connections and collaborate • Serve as moderator for daily communications, responding promptly to questions and escalations and ensuring conversations are collaborative, positive, and aligned to platform guidelines • Identify trending conversations and topics relevant to the community • Ideate and post daily discussion threads and weekly content challenges • Assist in reporting on monthly community themes, topics, and events • Maintain high energy and facilitate participation across diverse audiences • Review and approve community messaging across member communications, user-generated content (UGC), and campaigns for compliance with applicable regulations and company policies • Monitor community platforms for compliance breaches, misinformation, or liability risks; implement mitigation, documentation, and escalation processes • Act as liaison between the organization, community, client teams, and internal legal/compliance partners • Translate business objectives and legal requirements into safe, compliant engagement strategies • Develop educational materials, house rules, and community guidelines covering boundaries, privacy expectations, and disclosure requirements • Design and execute long-term community programs such as user forums, advisory boards, and advocacy groups • Track engagement metrics and community health; partner with Media Operations and Legal to measure impact, inform risk posture, and optimize strategies and workflows • Stay abreast of creators, original sounds, memes, and platform trends; share relevant insights with teams and clients • Develop and improve procedures leading to more strategic plans and workflow improvements • Collaborate with Account Management and Media Operations on campaign, trend, and partnership case studies; assist in creating content and compliance reports

🎯 Requirements

• 3–5+ years of experience in community management, public relations, or digital strategy, ideally within a heavily regulated sector; experience establishing and growing virtual communities • Experience working with creator programs • Deep understanding of relevant compliance standards, data privacy laws (e.g., GDPR, CCPA), and disclosure requirements; familiarity with industry-specific regulations (e.g., HIPAA, FINRA) and UGC moderation best practices • Strong ability to foresee potential PR and legal pitfalls; exercises sound independent judgment under pressure and during crisis or escalation scenarios • Exceptional verbal and written communication skills; able to distill complex, highly technical, or legal concepts into engaging, accessible community language • Ability to anticipate messaging needs, be proactive, and meet fast deadlines • Ability to understand cultural issues and explain them verbally and in writing across different styles; able to identify audience-specific trends, threats, and opportunities on social platforms • Passion for great storytelling as it relates to Gen Z and Millennial audiences • Strong interpersonal skills and the ability to effectively interact with individuals across all levels, backgrounds, lived experiences, and perspectives • Strong understanding of key performance drivers and ability to execute against findings • Bachelor’s degree in Communications, Marketing, Public Relations, Business Administration, or a related field preferred