Field Claims Representative

🔥 0 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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Auto-Owners Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1916

🛡️ Insurance

Insurance

Auto-Owners Insurance is a prominent insurance provider offering a wide range of insurance products, including home, auto, life, and business insurance. They work with independent agents who provide local, personalized expertise to customers. The company is known for its superior financial stability, as evidenced by its A++ rating from AM Best Company. Auto-Owners Insurance is committed to excellent customer service and claims management, having received numerous awards in these areas. They also focus on corporate responsibility by engaging with local communities through financial and volunteer support. Online services are provided to make managing insurance easy, including features like online payments, claims tracking, and road trouble services.

📋 Description

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and analyze legal liability • Handle multi-line property claims in an assigned territory, with an emphasis on property claims • Study insurance policies, endorsements, and forms to become familiar with insurance coverage • Work toward claim resolution and attend arbitrations, mediations, depositions, or trials as necessary • Ensure claims payments are issued in a timely and accurate manner • Conduct investigations by phone, mail, and on-site • Provide service to agents, insureds, and others to ensure claims resolve accurately and timely • Handle insurance claims in the field through the claim lifecycle, including investigation, evaluation, and resolution

🎯 Requirements

• Bachelor’s degree or direct equivalent experience handling property and casualty claims • Minimum of 3 years handling multi-line property claims, with an emphasis on property claims • Field claims handling experience preferred but not required • Knowledge of Xactimate software preferred but not required • Above average written and verbal communication skills • Ability to resolve complex issues • Ability to organize and interpret data • Ability to handle multiple assignments • Ability to effectively deal with a diverse group of individuals • Ability to accurately handle mathematical problems, including geometry (area and volume) and financial calculations • Ability to drive an automobile • Valid driver license • Driving record consistent with the Company’s underwriting guidelines for coverage • Ability to work in the U.S. without current or future sponsorship

🏖️ Benefits

• Merit-based work-from-home program, with flexibility to work from home up to 5 days per week after initial in-person training • Structured training program • Employee mentoring • Excellent compensation/benefits package • Competitive base salary • Matched 401(k) • Fully-funded pension plan once vested • Bonus programs • Generous paid time off including holidays, vacation days, personal time, and sick leave