Director of Professional Services, WordPress VIP

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $190k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Logo of Automattic

Automattic

1001 - 5000 employees

Founded 2005

🌐 Web 3

🤝 Non-profit

💰 Funding Round on 2021-05

Web 3 • Software • Non-profit

Automattic is a leading company focused on making the web a better place by offering a variety of web services and tools. They provide platforms such as WordPress. com for creating blogs and websites, Tumblr for connecting users with shared interests, Day One for journaling, and WooCommerce for online selling. Additionally, Automattic offers tools like Jetpack for enhancing the safety, growth, and speed of websites, Akismet for spam filtering, and various apps for mobile site management. They also contribute to non-profit and open source projects, including WordPress. org, and provide enterprise-level WordPress solutions with WP VIP. With a focus on openness and freedom, Automattic aims to empower users by leveraging the web for global connectivity and expression.

📋 Description

• build an agentic Professional Services organization • lead a Professional Services team of engineers and delivery managers • own delivery quality end-to-end • partner with Sales & Accounts to scope and price engagements accurately • represent Professional Services credibly with senior internal and external stakeholders

🎯 Requirements

• 8+ years of leadership experience in Professional Services, implementation, or technical consulting • 5+ years delivering services for enterprise SaaS or PaaS customers • experience building a services portfolio—defining offerings, pricing them, and making them repeatable • experience working the full commercial loop—not just delivery, but scoping with Sales • comfortable operating in or alongside an AI-augmented delivery model • demonstrated ability to engage with executive stakeholders

🏖️ Benefits

• competitive base salary • open vacation policy • health insurance • remote work opportunities

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