Service Engineer – Analytical Instruments

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Avantor

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

🏥 Healthcare

🤝 B2B

💰 Private equity on 2010-08

Biotechnology • Healthcare • B2B

Avantor is a leading life science tools company and global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. From discovery to delivery, Avantor works side-by-side with scientists worldwide to enable breakthroughs in medicine, healthcare, and technology by supplying laboratory consumables, chemicals, equipment, distribution and lab services used across research, development and production. Its portfolio is used at more than 300,000 customer locations in 180 countries; the company operates 200+ locations with 13,500+ associates and has a long operational history of over 120 years.

📋 Description

• Performs installations, repairs, and maintenance tasks on laboratory equipment and instruments following a varied set of procedures • Inspects, tests, and adjusts malfunctioning components and parts • Calibrates laboratory equipment to ensure safe and accurate operations, in line with standards and specifications • Documents and reports calibration activities, repairs and product failures • Provides technical support and training to customers on operational or maintenance aspects of equipment • Serves as customer contact on equipment and instruments related problems • Travels to customer site to provide services (installations, maintenance or calibrations) • Adapts equipment and technology to serve user needs • Provides technical support to customers related to instrumentation • Document and report all repairs and product failures • Provide equipment and improvements recommendations • Help with the development of preventative maintenance procedures, IQ, OQ and PQ for the division • Executes sequence of testing and calibration program for instruments and equipment according to blueprints, schematics, technical manuals, standards operating procedures and other specifications • Diagnoses equipment failures (breakdowns) and repairs per manufacturers guidelines • Performs preventative and corrective maintenance of test apparatus and peripheral equipment • Confers with clients, group leader, and other technical workers to assist with equipment installation, maintenance, and repairs techniques • Analyzes and converts test data, using mathematical formulas, and reports results and proposed modifications • Sets up test equipment and conducts tests on instruments and equipment • Disassembles and reassembles instruments and equipment, using hand tools, and inspects instruments and equipment for defects • Sketches plans for developing jigs, fixtures, instruments, and related nonstandard apparatus • Modifies performance and operation of component parts to specifications, using test equipment and precision instruments • Conducts tests and inspections of products, services, or processes to evaluate quality or performance • Consults with clients on a regular basis regarding usage, placement and potential future needs of the equipment • Recommends corrective actions to the customer when needed • Trains customer on how to use the equipment • Maintains technical skills through ongoing manufacturer’s certification and continuing education • Performs other duties as assigned

🎯 Requirements

• Bachelor’s/ Associate’s degree in Electronics, Instrumentation or Chemistry preferred • 3 years related technical experience required • Experience in preventive maintenance, IQ/OQ/PV, troubleshooting, repair, and calibration to analytical instruments; HPLC, GC, Spectrophotometer, electronic, and mechanical equipment • Knowledge of machines and tools, including their designs, uses, repair and maintenance • Analytical skills – Understands the implications of new information for both current and future problem-solving and decision-making • Fully bilingual preferred

🏖️ Benefits

• Medical, dental, and vision coverage • Wellness programs • Health savings and flexible spending accounts • 401(k) plan with company match • Employee stock purchase program • 11 paid holidays • 18 PTO days annually • Volunteer time off • 6 weeks of 100% paid parental leave