
5001 - 10000 employees
đź’Ľ Consulting
📣 Marketing
📦 Logistics
đź’° Post-IPO Debt on 2022-06
Consulting • Marketing • Logistics
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
🔥 0 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
đźź Senior
⚙️ Software Development Engineer in Test (SDET)
🦅 H1B Visa Sponsor
đź‘» Ghost score 11%
Where this job comes from
Posted on Avaya's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

5001 - 10000 employees
đź’Ľ Consulting
📣 Marketing
📦 Logistics
đź’° Post-IPO Debt on 2022-06
Consulting • Marketing • Logistics
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
• Design, code and maintain Playwright test suites for application UI and API journeys • Add contract, integration, cross-service and end-to-end validation with reliable fixtures, test data and deterministic assertions • Integrate automated suites into GitHub Actions/Jenkins pipelines and GitOps/Argo CD release flows • Implement parallelization, selective test execution, environment readiness checks and post-deployment sanity gates • Develop automated voice, media and contact-center scenarios covering SIP call setup/teardown, RTP/SRTP, WebRTC, IVR, queues, agent workflows, transfers, hold, conference, recording and messaging journeys • Build synthetic tests and continuous traffic generation to validate golden journeys and detect regressions • Implement performance, load, stress and soak testing; analyze latency, throughput, packet loss, jitter, media quality and service saturation • Implement safe chaos tests for pod/node failures, network degradation, dependency failures and failover • Build AI-assisted/agentic automation for test authoring, failure clustering, flaky-test investigation, triage and proposal-based self-healing • Troubleshoot failures using Prometheus, Grafana, Loki, Thanos, Alloy, OpenTelemetry, Kubernetes events, API logs and packet/traffic traces • Work with engineering, SRE, platform and security peers to improve system testability, resilience and secure handling of sensitive test data • Deliver automated suites that detect meaningful regressions quickly and provide continuous validation of critical voice, media and contact-center journeys
• 8+ years in software development in test, quality engineering or test automation with substantial recent hands-on coding • Strong TypeScript/JavaScript or Python and Playwright • Robust UI/API automation, integration testing, async/event-driven behavior and CI/CD • Experience with performance testing tools such as k6, JMeter, Gatling or Locust • Ability to interpret traffic, telemetry and actual bottlenecks • Working knowledge of real-time communications or contact-center testing, including SIP, RTP or WebRTC • Cloud-native debugging skills: Kubernetes, Linux, containers, HTTP, DNS, TLS, API gateways, networking and distributed services • Ability to use observability dashboards, traces and logs to isolate problems and convert findings into durable regression tests • Practical use of AI coding agents or agentic automation, validated against objective test results • Bachelor degree or equivalent experience • Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future • Preferred: Prometheus, Grafana, Loki, Thanos, Grafana Alloy, OpenTelemetry, Wireshark/tcpdump • Preferred: Azure, GCP, AWS, Terraform, GitOps/Argo CD, Helm, Kafka, Redis and relational/document databases • Preferred: Chaos tooling, controlled failure injection, synthetic monitoring and production-like traffic simulations • Preferred: Security and compliance-aware testing for zero trust, identity, TLS/mTLS, FedRAMP, PCI DSS or SOC 2 environments
• Community that values your contributions and supports your growth every step of the way • Equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected characteristic
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