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Intake Supervisor

🔥 0 minutes ago

🌵 Arizona – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Logo of Aveanna Healthcare

Aveanna Healthcare

10,000+ employees

👥 B2C

B2C

Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.

đź“‹ Description

• Lead, coach, and develop a team of Intake Representatives and Leads • Manage hiring, onboarding, training, performance coaching, and employee development • Monitor daily workflows to ensure timely patient admissions and operational efficiency • Partner with Sales and clinical teams to reduce time to start of care • Handle escalated patient concerns and complex intake issues • Analyze team performance metrics and identify opportunities for improvement • Ensure compliance with HIPAA, company policies, and regulatory requirements • Drive quality assurance initiatives and process improvements • Collaborate across departments to resolve issues and improve the patient experience

🎯 Requirements

• High school diploma or GED required; Bachelor's degree preferred • Minimum 2 years of leadership or management experience • Healthcare, home health, DME, or patient services experience preferred • Experience leading remote teams is a plus • Proficiency with Microsoft Outlook, Word, and Excel • Excellent organizational, communication, and analytical skills

🏖️ Benefits

• 100% Remote • Equipment Provided • Full Benefits Package (Medical, Dental, Vision, Life Insurance) • 401(k) with Company Match • Employee Stock Purchase Plan • Paid Time Off & Holidays • Two Bonus Days Off ("Fun Day" & "Inclusion Day") • Career Growth & Leadership Development Opportunities • Collaborative, Mission-Driven Team Culture

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