Supervisor, Solutions Center – IGS Inbound

🔥 18 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $61k - $97.7k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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IGS Energy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

🛍️ eCommerce

Energy • eCommerce

IGS Energy is an energy services company that provides a variety of energy solutions for both residential and commercial customers. They offer green electricity, carbon-neutral natural gas, solar energy solutions, and home warranties. The company aims to provide clean, reliable, and affordable energy while supporting renewable projects such as wind, solar, and hydro power. IGS Energy also specializes in delivering customized energy strategies to help protect businesses from market volatility. Their services include designing and installing LED lighting solutions, operating compressed natural gas fueling stations, and offering comprehensive energy management strategies. With a focus on innovation and sustainability, IGS Energy strives to lead positive change for the environment and their communities.

📋 Description

• Champion IGS culture and vision through strategic department initiatives and team development • Develop a team that supports diverse and competing priorities • Lead the team through performance management, coaching, and employee development in alignment with the Solutions Center Vision and company’s objectives and values • Build relationships within the team by providing coaching, motivation and development • Create an environment where team members proactively work to grow the IGS residential business through effective product education, selling and cross-selling • Demonstrate effective leadership by developing and documenting team member performance through side-by-side coaching, call reviews/calibrations, performance evaluations, and goal setting • Appropriately address and resolve employee issues by consulting with management and/or Human Resources as appropriate • Collaborate with internal business partners to identify trends, resolve operational issues, and align team expectations with business needs • Challenge and develop team through goal setting, coaching, and accountability conversations • Lead and support team through ongoing change by effectively communicating, understanding team’s needs, and driving positive conversations • Lead the talent acquisition process including training and onboarding

🎯 Requirements

• High school diploma or equivalent – college degree preferred • One or more years’ experience in a leadership role, preferably in a service/operations-related environment • Proven ability to train and develop teams with a high degree of responsiveness, reliability, and integrity • Able to prioritize and coordinate several tasks simultaneously, functioning well under pressure in order to meet time constraints and deadlines • Excellent verbal and written communication skills • Able to lead effectively in a fast-paced, growth-oriented work environment • Demonstrate effective conflict resolution skills • Proficient with MS Office Suite • Ability to work a flexible schedule including evenings and possible Saturdays

🏖️ Benefits

• Comprehensive coverage including medical (plus free telehealth) • Dental, vision, and employer health savings account contributions • Robust support through Headspace and free mental healthcare visits for you and your dependents • Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services • Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools • Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks