Patient Access Representative

🔥 4 minutes ago

🌵 Arizona – Remote

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💵 $18 - $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Aveanna Healthcare

Aveanna Healthcare

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.

📋 Description

• Request and obtain prescriptions and authorizations from medical offices and insurance companies • Follow up with providers and payers to ensure timely receipt of required documentation • Resolve questions related to Certificates of Medical Necessity (CMN) and participating provider requirements • Re-verify patient eligibility for ongoing services • Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards • Communicate with patients, provider offices, and internal teams to resolve access-related issues

🎯 Requirements

• High school diploma or GED required; Associate’s degree preferred • 2+ years of healthcare administrative, medical office, or insurance-related experience • Experience with insurance authorizations, pre-certifications, or prescription follow-up • Insurance authorization or precertification experience preferred • Home health, DME, or enteral experience a plus • Proficiency in Microsoft Office (Outlook, Word, Excel) • Strong attention to detail and sense of urgency • Comfortable managing multiple patient accounts and deadlines • Effective written and verbal communication skills • Able to work independently in a remote environment • Ability to maintain a quiet, dedicated workspace free of background noise and ongoing distractions • Ability to participate in virtual meetings with a professional, camera-ready presence • Strong time-management skills, accountability, and self-direction • Reliable, high-speed internet required

🏖️ Benefits

• 100% Remote • Equipment Provided • Full Benefits Package (Medical, Dental, Vision, 401k, PTO) • Paid Holidays + Bonus Days Off • Structured onboarding and role-based training • Opportunities for internal growth • Competitive hourly pay starting at $18.00 per hour depending on experience

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