Patient Growth Specialist

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🔥 25 minutes ago

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Aviary

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2021

🏦 Banking

💳 Fintech

🤝 B2B

Banking • Fintech • B2B

Aviary is a business banking brokerage based in Malta that helps international companies access banking and payments services through a network of partner banks. It arranges acquiring and processing (32 million acquiring payments per month), banking settling (~$250 million per month), and payout solutions (over 120,000 payouts per month). Aviary serves sectors including asset managers, offshore funds & alternatives, forex, IT product and outsourcing companies, e‑commerce and online marketplaces, gaming and white-label operators, and crypto exchanges/platforms. The firm positions itself to reduce clients' banking costs (claimed ~30% reduction) and offers fast onboarding with a reported 90% success rate.

📋 Description

• Make high-volume outbound cold calls to prospective patients • Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program • Confidently explain program benefits, expectations, and next steps • Assist patients with mobile app downloads, account setup, and basic technical troubleshooting • Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows • Accurately document call outcomes, patient status, and next steps in internal systems • Meet or exceed daily call volume and enrollment targets • Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience

🎯 Requirements

• Bachelor’s degree (required) • Proven experience in cold calling, outbound sales, or high-volume call environments • Strong verbal communication skills with the ability to build trust quickly over the phone • Comfort handling objections and motivating patients to take action • Ability to perform in a metrics-driven, fast-paced environment • Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues • Reliable internet connection and a quiet, professional home workspace