Education Clinical Support Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟢 Junior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 51 days.

Apply Now

Find Similar Remote Jobs

Aya Healthcare

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Aya Healthcare is a prominent provider of healthcare staffing services, connecting healthcare professionals such as nurses and allied health workers with healthcare facilities across the United States. They offer travel nursing, per diem, and permanent placement services, ensuring that hospitals and healthcare systems have the necessary staff to provide high-quality patient care. Aya Healthcare focuses on improving the staffing industry through innovative technology and exceptional customer service.

📋 Description

• Manage and respond to candidate support tickets within Aya Education’s ticketing system • Serve as a primary clinical resource for school-based SLPs throughout their assignments • Provide coaching, guidance and thought partnership on clinical practice, role expectations, caseloads, documentation, communication and school-based challenges • Help clinicians navigate assignment concerns, school environments and collaboration with school teams • Provide general, non-clinical support to teachers, paraprofessionals and other school-based professionals • Collaborate with internal stakeholders to resolve candidate needs and ensure timely follow-up • Conduct assigned interviews for SLP and other school-based candidates • Assess candidate readiness, role fit, communication and support needs using a school-based and clinical lens • Provide input to Recruitment, Account Management and other partners on candidate strengths and support considerations • Explain clinical, role-specific, caseload, documentation, scheduling and environmental expectations of school-based assignments • Determine when issues require escalation and assist with complex or sensitive candidate situations • Escalate clinical, compliance, legal, employee-relations, client or patient/student safety concerns • Maintain accurate, timely and confidential documentation of support interactions, coaching, tickets, escalation steps and outcomes • Support consistent, clear and high-quality responses within the Education support process • Identify recurring questions and challenges from candidate interactions and share insights with leadership • Contribute to workflows, guidance materials, training and tools that improve the education candidate experience • Support short-term and ongoing projects related to education support systems, resources and clinician experience

🎯 Requirements

• Active and unrestricted ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) in good standing • Completion of the required two-hour professional development course in clinical instruction and supervision • At least 18 to 24 months of full-time practice experience after receiving the CCC-SLP • Active SLP licensure, which must be maintained • Direct experience working as an SLP in a school, district or other K–12 education setting • Understanding of the broader K–12 environment and the roles, responsibilities and common support needs of non-clinical school-based professionals • Master’s degree or equivalent professional experience • Strong understanding of school-based speech-language pathology practice, including caseload management, documentation, collaboration and communication with school teams • Strong written and verbal communication skills • Demonstrated coaching, critical-thinking and problem-solving skills • Sound professional judgment and ability to recognize appropriate escalation thresholds • Strong organization, documentation, follow-through and ability to manage multiple priorities • Ability to work independently while collaborating effectively across multiple departments

🏖️ Benefits

• Free premium medical, dental, life and vision insurance • Generous 401(k) match • Reimbursements and discretionary bonuses for eligible employees where required by applicable law • Paid sick leave in accordance with applicable state, federal, and local laws • Celebrations and rewards for achieving goals • Company-sponsored virtual events, happy hours and team-building activities • Birthday treat • Unlimited DTO (time off) • Daily virtual yoga, meditation or boot camp classes

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume