Renewal Manager – Commercial

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $167k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 39 days.
• 104 open roles for a team of 64.

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Chainguard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🔐 Security

☁️ SaaS

🔒 Cybersecurity

Security • SaaS • Cybersecurity

Chainguard is a company that specializes in building secure container images to enhance software security and compliance. Their products include low-to-zero CVE container images, which are updated daily to maintain security and compliance standards such as FedRAMP, NIST 800-53, PCI-DSS, SOC2, and CIS benchmarks. Chainguard focuses on reducing vulnerabilities, automating compliance, and supporting development workflows without compromising on innovation and productivity. The company serves a wide range of industries, including highly regulated sectors, by providing hardened image solutions to mitigate software supply chain risks and enhance application security.

📋 Description

• Own the end-to-end renewal process for a portfolio of commercial customers, driving on-time renewals through proactive planning, customer engagement, and negotiation. • Generate renewal quotes, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk for accurate and timely contract execution. • Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status. • Identify renewal risks early and collaborate cross-functionally to mitigate churn and improve gross retention. • Develop and refine renewal playbooks and operating processes to increase efficiency and improve on-time renewal rates. • Guide customers through renewal conversations with clarity, empathy, and confidence. • Manage a high volume of renewals while balancing customer needs with business objectives.

🎯 Requirements

• 2+ years of experience in B2B SaaS in renewals, customer success, account management, or sales, with direct ownership of customer contracts and commercial conversations. • Proven ability to drive renewals with predictability and deliver against gross retention targets. • Experience negotiating pricing and contract terms while maintaining strong customer relationships. • Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously. • Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce. • Ability to collaborate effectively with both technical and non-technical stakeholders. • High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset. • Ability to operate with autonomy in a fast-paced, evolving environment and help build or improve processes where needed. • Experience in a high-growth or early-stage startup environment (strongly preferred). • Familiarity with security, DevSecOps, or developer-focused products (strongly preferred). • Passion for technology and cybersecurity (strongly preferred).

🏖️ Benefits

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. • Receive stock options upon hire and promotion. • Participate in secondary offerings and have 10 years to exercise your options. • 100% covered health, vision and dental insurance premiums for you and your dependents. • ∞ Flexible Time Off. • 18 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents. • Team meetup opportunities and bi-annual destination summits.

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