Fulfillment Specialist

🔥 30 minutes ago

🏄 California – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Back to the Roots, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 30 minutes ago

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Logo of Back to the Roots, Inc.

Back to the Roots, Inc.

11 - 50 employees

Founded 2009

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

Food & Beverage • Logistics • Manufacturing

Back to the Roots, Inc. is an organic gardening company that aims to reconnect people with food by providing easy-to-use gardening solutions. Founded in Oakland, California, the company offers a range of products including organic seeds, soils, plant food, and various grow kits, all designed to allow anyone, anywhere, to grow their own food. With a mission focused on sustainability and accessibility, Back to the Roots has become a leading brand in the gardening industry, available online and in over 10,000 stores nationwide.

📋 Description

• Own the full lifecycle of order processing, routing, and shipping for the assigned retail partnership • Track orders from placement through delivery and proactively resolve issues before delays occur • Ensure shipments follow retailer-specific requirements and routing guides • Monitor changing compliance standards and flag gaps before chargebacks or rejected shipments • Coordinate production schedules and shipping timelines with strategic partners and co-packers • Resolve operational issues quickly through clear, proactive communication • Track order status and provide data-driven operational visibility • Collaborate with logistics, sales, and customer service to maintain alignment and information flow

🎯 Requirements

• Experience in operations, fulfillment, or supply chain roles • Intermediate in Spreadsheets (formulas, pivot tables, data reporting) • Excellent communication skills, with the confidence to build strong relationships with external partners • Strong organizational skills that hold up under pressure and during high-volume periods • A proactive ownership mindset, you spot problems before they're pointed out to you • Experience working with retail partnerships and routing guides/compliance requirements (preferred) • Familiarity with co-packer or third-party manufacturing relationships (preferred) • Experience with order management or ERP systems (preferred) • Submit a resume and a brief note explaining interest and experience alignment • Include “I am the next Irene!” in the header of the application note

🏖️ Benefits

• Full Medical, Dental, and Vision healthcare coverage • Unlimited Vacation and Sick Days • 401(k) Retirement Plan • Personal Cell Phone Reimbursement • Company laptop

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