Insurance Collector

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🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🚫👨‍🎓 No degree required

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Balance Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Balance Health is the nation’s premier comprehensive lower-extremity focused Physician Practice, having formed the largest majority physician-owned podiatric medical organization in the United States through its merger with Weil Foot & Ankle Institute. It offers operational support to podiatrists, orthopedic surgeons, and physical therapists, allowing them to concentrate on delivering high-quality patient care and growing their practices. Balance Health aids in recruiting, HR billing and collections, accounting, technology, marketing, regulatory compliance, and more, catering to private practice needs. Moreover, Balance Health provides partners access to ancillary services such as pathology labs, MRIs, physical therapy services, and orthotic labs, which contribute to convenient patient care and additional revenue streams. By leveraging its size to enhance contracts and decrease costs, it supports value-based care while promoting clinical autonomy for its physicians, making it a dynamic partner for medical professionals committed to providing exceptional foot and ankle care.

📋 Description

• Manage assignments and initiate collection follow-up of all unpaid claims with appropriate third-party payors • Research and resolve underpayments and denials with appropriate obligators • Conduct root cause analyses and make recommendations regarding solutions • Support the appeals process and provide documentation as needed • Respond to insurance correspondence with appropriate actions • Meet established monthly collection and productivity goals • Provide information and assistance to patients and insurance companies • Accurately update system demographics, insurance information, patient issues, comments, and responses • Research insurance explanations of benefits (EOB) • Assist the collections team with identification and resolution of material issues involving underpayments and denials • Resolve clearinghouse rejections • Cover patient phone calls, voicemails, and billing email inquiries

🎯 Requirements

• High school diploma or GED required • Associate degree preferred • At least 2 years of collections experience • Proficient in Microsoft Office • Medicare and Medicaid knowledge required • Knowledge of CPT and ICD-10 codes • Experience with Connex, MEDI system, and commercial insurance portals • eClinicalWorks (ECW) and Modernizing Medicine (ModMed) experience is a plus • Strong verbal and written communication skills • Commitment to continuous performance improvement • Excellent time management skills • Ability to thrive in a fast-paced environment

🏖️ Benefits

• Fully remote full-time position • Eligible to participate in company benefit program on the first of the month following 30-days of employment • Eligible to participate in 401(k) program with company match on the first of the month following 2-months of employment