Senior Project Manager

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Bamboo Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Bamboo Health is a company that provides Real-Time Care Intelligence™ solutions aimed at enabling healthcare professionals to make optimal decisions for better outcomes. These solutions are part of one of the largest care collaboration networks in the United States, transforming how healthcare organizations integrate care. Bamboo Health offers services such as care coordination, real-time notifications, risk reduction, and management for patient transitions, behavioral health, and prescription drug monitoring. Their solutions are widely used, impacting a billion patient encounters annually across hospitals, post-acute facilities, pharmacies, health plans, state governments, and various healthcare providers. They are committed to improving healthcare efficiency, reducing costs, and enhancing health outcomes through their extensive network and real-time data-driven insights.

📋 Description

• Own the full implementation lifecycle for new provider or payor partners from scoping through go-live and post-launch stabilization • Serve as the primary point of contact and trusted advisor for external partners, including health systems, provider networks, and payors • Design workflows, staffing models, referral pathways, and escalation processes with customers and internal clinical and operational teams • Collaborate with data integration and IT teams to enable connectivity with EHRs, care management platforms, and analytics tools • Guide partners through workflow changes, training, adoption planning, and go-live transitions • Maintain project plans, status reports, risk logs, and issue logs • Communicate progress, dependencies, and mitigation plans to audiences ranging from junior project managers to executive leadership • Manage a portfolio of concurrent implementations, balancing timelines, risks, dependencies, and stakeholder priorities • Capture lessons learned and refine implementation methodology • Mentor less experienced project managers • Identify repetitive tasks and implement scalable automation solutions with team leads • Deliver successful go-lives with measurable post-launch stabilization and improved time to value • Contribute improvements to implementation playbooks, templates, and tools • Influence customer outcomes and support executive-level partner relationships

🎯 Requirements

• Bachelor’s degree • 8+ years of combined experience in healthcare project management and account/client success • Experience in behavioral health, care coordination, or population health in technology enabled services preferred • Proven success independently leading complex implementations or partnerships involving provider organizations, payors, or health IT vendors, with minimal oversight • Experience with EHR integrations, referral management workflows, or value-based care initiatives strongly preferred • Consultative, proactive, solutions-oriented mindset with strong attention to detail • Ability to navigate ambiguity, solve complex problems, and independently drive projects forward • Strong empathy and desire to reduce barriers to behavioral health and social services for underserved populations • Ability to convey technical information and tailor communication across audiences, from junior project managers to clinicians, administrators, and C-level executives • Strong independent judgment in customer communications • PMP certification preferred • Comfort using or learning AI-supported tools such as ChatGPT, CoPilot, or role-specific tools • Openness to experimenting with new technologies • Strong analytical and problem-solving skills • Ability to thrive in fast-paced, high-growth, rapidly evolving environments • Ability to work effectively in a remote-first environment with high-quality virtual interactions • Ability to travel periodically for work

🏖️ Benefits

• Competitive compensation, including health, dental, vision and other benefits • Autonomy to build something with an enthusiastically supportive team • Learning from working at the highest levels and on the company’s most strategic priorities • Exposure to world class investors and advisors • Remote-first work environment • Inclusive workplace committed to belonging and equal employment opportunities

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