B&R Business Solutions, LLC
11 - 50 employees
Founded 2002
☁️ SaaS
🏢 Enterprise
Cloud Solution Provider • SaaS • Enterprise
B&R Business Solutions, LLC is a technology consulting firm specializing in cloud solutions and digital transformation services. With over 175 years of combined experience, they assist organizations in migrating to cloud platforms like Microsoft Azure and Microsoft 365, as well as developing tailored applications and intranet solutions. Their expertise ensures seamless upgrades and migrations, allowing clients to optimize their operations and leverage the power of cloud technology effectively.
Customer Service Agent
Job not on LinkedIn
🕒 March 18
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B&R Business Solutions, LLC
11 - 50 employees
Founded 2002
☁️ SaaS
🏢 Enterprise
Cloud Solution Provider • SaaS • Enterprise
B&R Business Solutions, LLC is a technology consulting firm specializing in cloud solutions and digital transformation services. With over 175 years of combined experience, they assist organizations in migrating to cloud platforms like Microsoft Azure and Microsoft 365, as well as developing tailored applications and intranet solutions. Their expertise ensures seamless upgrades and migrations, allowing clients to optimize their operations and leverage the power of cloud technology effectively.
📋 Description
• Manage large amounts of inbound calls in a timely manner • Follow communication “scripts” for certain clients when handling different topics • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Seize opportunities to upsell products when they arise • Build sustainable relationships and engage customers by taking the extra mile • Attend mandatory virtual trainings and meet metrics with at least 90% • Attend team meeting monthly
🎯 Requirements
• High speed wired internet • Desktop or laptop with 2.8 GHz dual core or better processor • Allowed: Intel iSeries or AMD Phenom X2 class or better. NO Atom, Celeron, Pentium, Opteron processors • USB Headset • Strong phone and verbal communication skills • Some clients will require dual monitors and other specifics • Background check and drug screenings
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