Senior Academy Manager – Registered, Global Commercial Banking

🕒 April 22

🏢🏡 Chicago – Hybrid

💵 $99k - $150k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Bank of America

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Bank of America is a leading global financial institution that provides a comprehensive range of banking, investment, and financial services to individuals, businesses, and institutions. Committed to responsible growth, the bank offers personal banking, small business support, wealth management services, and access to capital markets. With a focus on economic and social progress, Bank of America aims to drive sustainable finance, promote diversity, and support community development through various initiatives.

📋 Description

• The Senior Academy Manager will have direct responsibility for leading Academy participants throughout their learning experience– including Onboarding, In Role Development, Mastery, Specialty, and Workforce Development programs. • Develop Academy participant’s proficiency while closely partnering with field leadership and peer coach. • Build Academy participant’s skill development through various learning modalities, skill builder activities, direct coaching and action planning. • Demonstrate the principles of our client-centric strategy, by leveraging tools such as Voices, Life Priorities, Preferred Rewards and our One Team Strategy, etc. to drive appropriate behaviors. • Identify behavior/proficiency gaps, role model/coach and develop action plans for on time completion of the program. • Direct responsibility for partnering with field leaders to manage Academy participants throughout their career progression. • This role will support the execution of Academy programs for Global Commercial Banking.

🎯 Requirements

• Proven ability to coach, manage, and develop by driving proficiency and performance in a customer centric environment • Proven ability to diagnose root cause/skill gaps and develop and execute effective performance action plans to build skill/knowledge • Strong interpersonal skills, including the ability to easily engage others in dialogue, influence without direct authority, convey sincere interest in building/deepening relationships, and demonstrate a commitment to excellence • Effective communication skills (including verbal, non-verbal, written and presentation) and active listening skills, including the ability to influence virtually • Demonstrated problem solving, strong follow-up skills and ability to escalate and gain resolution as needed • Proficiency in day-to-day risk identification and mitigation, and ability to communicate and reinforce the enterprise risk culture • Strong organizational skills including the ability to manage multiple responsibilities and prioritize • Proficiency in computer skills and professional programs (for example, Microsoft Office), and perform administrative tasks without help of administrative assistant • Recent/Previous Global Commercial Banking experience • Series 7 registration or could obtain in role

🏖️ Benefits

• This role is currently benefits eligible. • We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.