Epic Cadence Application Analyst

Job not on LinkedIn

🔥 8 minutes ago

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Baptist Health's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of Baptist Health

Baptist Health

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Baptist Health is the region’s largest not-for-profit healthcare organization based in South Florida. It operates a system of hospitals, outpatient centers, urgent care facilities and physician practices (including 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient locations, per the provided information) and is organized around nationally recognized centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care. Baptist Health is faith-based, supported by philanthropy, and emphasizes clinical quality, patient safety, workforce development, and community-focused care; it also highlights workplace awards and high rankings in national hospital and specialty evaluations.

📋 Description

• Support, maintain, and optimize patient access and scheduling applications across the organization • Serve as a liaison between clinical operations, patient access teams, and Information Technology • Troubleshoot and resolve break/fix issues • Perform routine system maintenance • Monitor and investigate interface errors • Ensure application stability and performance • Implement and validate Epic quarterly updates • Collaborate with Epic technical support and internal application teams • Evaluate workflows to identify and resolve potential disruptions • Address technical challenges and support complementary workflows • Provide ongoing analysis and troubleshooting support for application system components • Perform application testing and participate in integrated testing of vendor functionality • Contribute to updates, upgrades, projects, and application-specific solutions • Provide 24/7 customer support for accountable applications • Collaborate across application teams and operational departments on projects, enhancements, workflow optimization, and strategic initiatives

🎯 Requirements

• Minimum 2 years of related experience required • Knowledge of clinical system applications • Appropriate EPIC Certification required within 6 months when supporting an Epic application • High School Diploma • Experience with Epic Cadence, including build configuration and implementation preferred • Ability to analyze and translate clinical and/or business workflows and documentation requirements into efficient, effective application solutions preferred • Strong experience using Microsoft Visio for workflow documentation and implementation planning preferred • Experience with patient and online scheduling, provider scheduling templates, referral and authorization workflows, Hello World SMS patient communications, Contact Center and Cheers customer service messaging, new outpatient department implementations, clinic relocations, Epic Nova maintenance, and third-party solutions such as Hyro preferred • Epic Cadence certification preferred • Academy of Health Information Professionals (AHIP) certification preferred

🏖️ Benefits

• Remote work eligibility • Full-time employment

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