Consumer Access Manager

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $96.7k - $125.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Baptist Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.

📋 Description

• Manage activities related to the design and implementation of a system-wide Consumer Access strategy • Focus on consumer touch points involving access technology and consumer engagement, including the internet, patient portal, kiosks, mobile applications, and customer service solutions • Serve as a key liaison with clinical and operational leadership throughout the organization • Complete projects across various departments and specialties • Lead, advise on, and support large-scale enterprise-wide projects • Support client applications and facilitate, present, and manage team meetings • Advise individuals with varied technical and operational backgrounds • Manage vendors, contract negotiations, and risk mitigation

🎯 Requirements

• Bachelor's degree • Minimum 7 years healthcare leadership operations experience • Strong information technology experience preferred • Experience with process planning and improvement • Experience integrating multiple applications into a single platform • Ability to work in a fast-paced environment under tight deadlines • Ability to collaborate with departmental staff, mid-level leadership, and executive leadership • Strong analytical, organizational, and communication skills • Self-motivated and able to learn new concepts/job requirements quickly • Extensive project leadership skills • Experience supporting client applications • Experience facilitating, presenting, and managing team meetings • Experience advising individuals with varied technical and operational backgrounds • Extensive vendor management, contract negotiation, and risk mitigation experience

🏖️ Benefits

• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources • Wellness program that can help employees eliminate their medical plan deductible • Tuition reimbursement