Patient Access Scheduler

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $17 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Baptist Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.

📋 Description

• Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments. • Obtain and verify demographic and insurance information. • Register patients and enter data into the scheduling system. • Work in a call center-type environment. • Meet individual quality metrics. • Provide professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members. • Practice the Baptist Health philosophy of service excellence.

🎯 Requirements

• High School, Cert, GED, Trn, Exper. • Complete and pass the Patient Access training course. • Ability to work in a high volume, fast-paced work environment. • Ability to perform basic mathematical calculations. • Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. • Basic knowledge of medical and insurance terminology (desired). • Experience with computer applications, e.g., Microsoft Office and EMR applications. • Accurate typing skills. • Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. • Bilingual English, Spanish/Creole (preferred). • Less than 1 year of minimum required experience.

🏖️ Benefits

• Career growth and development opportunities, with clear pathways and ongoing support • Comprehensive health and wellness resources • Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs • Tuition reimbursement to support continued learning and advancement

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