LPN, Virtual Support

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🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Baptist Health System KY & IN

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1924

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Baptist Health System KY & IN is a comprehensive healthcare provider operating in Kentucky and Southern Indiana. It offers a wide range of services such as behavioral health, cancer care, gastroenterology, heart care, imaging and diagnostics, and specialized care for mother and baby, neurology, stroke, orthopedics, and sports medicine. The system provides various types of care including emergency, urgent, and virtual care, and supports digital health through their MyChart app. Baptist Health is committed to community health through outreach programs, education, and research, and emphasizes patient safety and quality care across its numerous locations. It offers extensive career opportunities in healthcare and strives for transparency and patient-centered care.

📋 Description

• Review, prioritize, and manage incoming Epic InBasket messages • Triage patient advice requests using approved clinical protocols • Process prescription refill requests according to BHMG policy and procedures • Review laboratory and diagnostic results for appropriate routing and follow-up • Escalate complex or urgent clinical concerns to VASER providers or primary care teams • Identify urgent patient needs requiring same-day appointment • Respond to patient messages through MyChart and telephone encounters • Educate patients regarding medications, treatment plans, and provider recommendations • Coordinate follow-up appointments when clinically appropriate • Reinforce care plans and encourage patient engagement • Support primary care teams across the health system and help transform ambulatory care delivery • Collaborate with physicians, APPs, pharmacists, and practice teams

🎯 Requirements

• Graduate of an accredited LPN program • Current Kentucky/Indiana LPN license • Minimum two years of ambulatory or primary care experience • Epic electronic medical record experience • Excellent written and verbal communication skills • Strong clinical assessment and critical thinking skills • Ability to independently prioritize a high volume of asynchronous patient care tasks • Ability to collaborate with physicians, APPs, pharmacists, and practice teams