Yardi Administrator

🔥 12 hours ago

🗽 New York – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 15%

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Logo of Basis Industrial

Basis Industrial

1 - 10 employees

🏠 Real Estate

Real Estate

Basis Industrial is a vertically integrated real estate investment and operating platform that acquires, develops, and manages resilient multi-tenant small-bay industrial, self-storage, and mixed-use destination properties across high-growth Sunbelt markets. The firm combines in-house acquisitions, development, property management, leasing, and proprietary technology to optimize operations, leasing velocity, and portfolio aggregation, targeting under-managed niche asset classes to create value and scale.

📋 Description

• Serve as the primary day-to-day administrator of the Yardi platform • Manage and resolve Yardi support tickets submitted by internal users • Monitor system performance, configure, and optimize Yardi and related property management systems • Manage user access, security roles, property setup, and help desk support for all departments and employees • Escalate complex issues to Yardi and third-party vendors as needed, tracking progress through resolution • Deliver system training, onboarding, and ongoing user support • Analyze real estate data, occupancy trends, rental performance, and financial reports • Develop and maintain custom reports, dashboards, automation, YSR reports, data extracts, and reporting solutions • Coordinate testing, implementation, and rollout of new Yardi features, modules, and updates • Administer and support Yardi Voyager and company-utilized modules, including configuration, security, workflows, and system settings • Maintain Yardi entity/property setup, chart of accounts, financial report structures/trees, and other system-level configurations • Support and troubleshoot integrations, interfaces, imports/exports, and data feeds between Yardi and third-party systems • Support accounting during month-end and year-end close by troubleshooting system, posting, reporting, and reconciliation issues • Maintain system documentation, configuration records, procedures, and user guides • Partner with Accounting, Property Management, Asset Management, and other departments to translate business requirements into Yardi solutions • Troubleshoot system issues and recommend technology solutions to improve user experience • Gather internal-user feedback and identify system enhancements and process improvements

🎯 Requirements

• Bachelor’s degree in Real Estate, Computer Science, Business Analytics, or similar field • 5+ years of experience working with Yardi Voyager in an admin role • Strong understanding of commercial property management and various workflows • Experience troubleshooting software issues and supporting end users • Strong analytical, organizations, and problem solving skills • Excellent communication skills and the ability to manage multiple projects simultaneously with accuracy

🏖️ Benefits

• Full-time remote work

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