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Associate Social & Community Coordinator

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Bask and Lather Co

11 - 50 employees

Founded 2020

🏥 Healthcare

🍽️ Food & Beverage

đź’Ľ Consulting

Healthcare • Food & Beverage • Consulting

Bask and Lather Co is a direct-to-consumer haircare brand that specializes in natural, organic scalp and hair treatments designed to promote hair growth, strengthen strands, and address issues like alopecia, thinning, and edge loss. The Shopify-based company sells a range of products including scalp stimulators, hair elixirs, beard care, edge control, kits and bundles for different hair types (including 4C and curly hair), and offers educational resources like a hair type quiz and before-and-after results. The brand emphasizes organic ingredients, founder-origin storytelling, and eCommerce distribution with bundle deals, subscriptions, and pay-later options.

đź“‹ Description

• Publish approved content across Instagram, TikTok, YouTube, and emerging platforms on the cadence and calendar set by your Director. • Keep day-to-day posting consistent and on-schedule so channels stay active as the brand's presence is being established. • Support execution of short-form series and content production across organic channels. • Maintain consistent brand voice and visual identity across all social channels, per established brand guidelines. • Manage incoming assets from photoshoots, the contract AD/Producer, and the Brand Designer, organizing, labeling, and preparing them for use. • Track briefs and deliverables across creative contributors, keeping projects moving and flagging blockers or missing assets. • Maintain an organized, up-to-date content calendar and asset library. • Provide light design support, including resizing, cropping, templated graphics, caption formatting, and story/post assembly, using Canva or similar tools. • Monitor and respond to comments, direct messages, and inquiries across all social platforms. • Foster genuine engagement with our audience and early brand advocates while maintaining brand standards. • Escalate customer service concerns or sensitive issues to the appropriate internal teams. • Support scheduling, logistics, and content tracking for creator and influencer collaborations, including recurring series. • Maintain organized records of creator deliverables, assets, and posting timelines. • Track basic engagement, growth, and content performance metrics.

🎯 Requirements

• 2-3+ years of experience in a social media coordinator, marketing coordinator, or similar support role. • Hands-on experience publishing and managing content across Instagram, TikTok, and YouTube. • Familiarity with content calendars, approval workflows, and keeping multiple briefs or deliverables on track at once. • Comfortable with light design work in tools like Canva (templated graphics, resizing, caption/story formatting). • Excellent written communication skills and strong organizational habits. • Comfortable appearing on camera occasionally and participating in content shoots as needed. • Able to work in a fast-paced, early-stage environment, taking clear direction while helping build structure where it doesn't fully exist yet.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Paid Time Off • 401(k) retirement plan with employer matching eligibility • Plum Benefits Discounts • Employee Product Discounts • Career growth opportunities within a rapidly expanding company and a newly built division

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