Junior Product Manager, Merchant Platform

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

✅ Product Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 60 days.
• 29 open roles for a team of 16.
• No salary listed.

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Bask Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Support product development across Bask's merchant dashboard and business management tools • Help improve merchant onboarding, account configuration, and business setup workflows • Work on product catalog management, pricing configuration, subscription settings, and related merchant-facing features • Gather feedback from merchants and customer success teams to identify recurring problems and opportunities for improvement • Translate merchant needs into clear product requirements, user stories, and acceptance criteria • Take ownership of smaller product features and improvements from discovery through development, testing, and launch • Collaborate with engineers to understand technical requirements, APIs, integrations, and implementation tradeoffs • Work with designers to simplify complex configuration screens and improve the usability of merchant tools • Investigate merchant-reported bugs, reproduce issues, and document findings for engineering teams • Help improve how merchants manage storefront settings, product availability, and other business configurations • Support improvements to subscription management, billing-related workflows, and merchant account settings • Identify opportunities to reduce manual steps, configuration errors, and repetitive merchant tasks • Research e-commerce platforms and SaaS merchant tools to identify useful product patterns • Analyze merchant feedback, feature adoption, workflow completion, and other relevant product metrics • Participate in product discovery, prioritization, technical planning, and feature reviews • Support quality assurance, usability testing, and release validation for merchant-facing features • Maintain product documentation, implementation notes, and project updates • Work with customer success and operations teams to understand how product changes affect merchant workflows • Evaluate the effectiveness of shipped improvements and recommend additional iterations

🎯 Requirements

• Hands-on experience contributing to software products through coursework, personal projects, internships, or professional work • Foundational understanding of software development, web applications, and how SaaS products are built • Practical coding experience with JavaScript, TypeScript, Python, or another programming language • Ability to read code, understand basic technical concepts, and communicate effectively with engineers • Strong interest in technical product management and building software for businesses • Strong analytical thinking and problem-solving skills • Ability to understand merchant problems and translate business needs into clear product requirements • Familiarity with how online businesses use software to manage products, customers, subscriptions, or operations • Ability to investigate technical issues, organize findings, and recommend practical solutions • Strong attention to detail, especially when working with settings, configurations, and multi-step workflows • Ability to interpret user feedback and basic product data to inform decisions • Excellent written and verbal communication skills • Ability to collaborate with engineers, designers, customer success teams, and other stakeholders • Strong organizational skills and ability to manage smaller initiatives independently • Willingness to learn new technologies, take initiative, and work in a fast-moving environment • Previous internship or early-career experience in product management, software engineering, or a related technical role • Experience with Shopify, BigCommerce, WooCommerce, or other e-commerce platforms • Experience operating an online store or helping manage an e-commerce business • Familiarity with merchant dashboards, product catalogs, pricing, subscriptions, or account configuration • Experience working on B2B SaaS products or merchant-facing applications • Familiarity with JavaScript, TypeScript, React, Next.js, or modern web development frameworks • Experience working with APIs, integrations, databases, or web application architecture • Familiarity with billing systems, subscription management, or payment-related workflows • Experience writing product requirements, user stories, and acceptance criteria • Familiarity with product analytics, SQL, or feature adoption metrics • Experience with ClickUp, Jira, Linear, Figma, or similar product development tools • Experience conducting user research, usability testing, or analyzing customer feedback • Experience using AI-assisted development tools for research, prototyping, or technical problem-solving • Interest in telehealth, digital health, or healthcare technology • A portfolio, GitHub profile, or examples of technical projects demonstrating product thinking and execution

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