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Product Manager – Intakes, Conversion

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Bask Health's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Bask Health

Bask Health

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Own product initiatives across Bask's patient questionnaires, consent, eligibility, and checkout experiences. • Help define and execute the product roadmap for intake and conversion workflows. • Work with merchants, customer-facing teams, and clinical operations to understand patient intake and purchasing processes. • Improve questionnaire usability, question sequencing, conditional logic, and form completion experiences. • Develop consent and eligibility workflows supporting accurate information collection and clear patient communication. • Identify friction points, confusing steps, and technical issues contributing to incomplete intakes or abandoned checkouts. • Partner with engineering and design to translate user needs into product requirements and technical specifications. • Improve checkout usability, payment-related experiences, and error handling with commerce and billing teams. • Work with engineers on APIs, integrations, data flows, and technical implementation tradeoffs. • Collaborate with clinical product teams to support clinical review and eligibility requirements. • Define and monitor intake completion, checkout conversion, abandonment, error, and workflow performance metrics. • Use customer feedback, product analytics, and experimentation to identify improvements. • Lead initiatives through discovery, development, testing, launch, and iteration. • Own product outcomes and continuously improve intake and checkout experiences.

🎯 Requirements

• 2+ years of professional product management experience building and shipping software products. • At least 1 year of JavaScript/TypeScript experience. • At least 1 year of professional experience in an engineering role. • Ability to read and write code, understand technical implementation details, and communicate effectively with engineers. • Experience working on SaaS products, consumer-facing applications, or complex web-based software. • Strong understanding of APIs, integrations, and modern web application development. • Experience translating user needs and business requirements into clear, actionable product specifications. • Strong product discovery, prioritization, and execution skills. • Experience working directly with engineers, designers, and cross-functional stakeholders. • Ability to use user feedback, product analytics, and performance metrics to make informed decisions. • Excellent written and verbal communication skills. • Ability to manage competing priorities, work independently, and deliver high-quality products in a fast-moving environment. • Experience with onboarding funnels, questionnaires, form builders, or conversion-focused products. • Familiarity with conditional logic, dynamic forms, eligibility workflows, or digital consent experiences. • Experience improving checkout flows, payment experiences, or e-commerce conversion. • Knowledge of funnel analytics, A/B testing, experimentation, and conversion rate optimization. • Experience building configurable SaaS platforms that support multiple businesses or organizations. • Familiarity with patient intake processes, healthcare privacy, or HIPAA considerations. • Experience with subscription-based products, direct-to-consumer businesses, or merchant-facing platforms. • Experience with telehealth, digital health, or healthcare technology.

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