
11 - 50 employees
🏥 Healthcare
đź’Ľ Consulting
📦 Logistics
đź’° Pre Seed Round on 2022-05
Healthcare • Consulting • Logistics
Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.
🔥 7 minutes ago
🇺🇸 United States – Remote
👨‍🎓 Internship
⚪️ Entry-level
🔬 UX Researcher
🚫👨‍🎓 No degree required
đź‘» Ghost score 25%
Where this job comes from
Posted on Bask Health's careers page, not through a job board
First seen by Remote Rocketship 7 minutes ago

11 - 50 employees
🏥 Healthcare
đź’Ľ Consulting
📦 Logistics
đź’° Pre Seed Round on 2022-05
Healthcare • Consulting • Logistics
Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.
• Support UX research projects across Bask Health's software platform. • Assist with preparing research plans and study materials. • Help develop user interview questions and discussion guides. • Support the organization of usability testing sessions. • Observe moderated user interviews and usability studies. • Take structured notes during research sessions. • Document participant feedback, behaviors, and challenges. • Help prepare prototype testing materials. • Assist with evaluating merchant onboarding experiences. • Support research involving administrative dashboards and business management tools. • Help investigate usability challenges in patient questionnaires. • Assist with research on account settings and product configuration workflows. • Learn how to conduct task-based usability evaluations. • Support participant recruitment and scheduling through approved processes. • Help organize research recordings, notes, and study documentation. • Assist with identifying recurring themes in qualitative feedback. • Support the analysis of usability findings. • Help prepare research summaries and presentations. • Collaborate with UX researchers to understand research methods and best practices. • Work with product designers to understand how findings influence design decisions. • Participate in product discussions and research review sessions. • Help evaluate interface comprehension and navigation clarity. • Learn how qualitative research can complement product analytics. • Support accessibility and inclusive research practices. • Follow research ethics, participant consent, and privacy procedures. • Contribute to reusable research templates and documentation. • Develop familiarity with research tools and collaboration platforms. • Complete assigned research tasks with guidance and regular feedback.
• Currently pursuing or recently completed studies in human-computer interaction, psychology, cognitive science, sociology, UX design, user research, or a related field, or equivalent independent learning and project experience. • No prior professional UX research experience required. • Interest in understanding user behavior and improving digital products. • Familiarity with basic research principles through coursework, projects, or independent learning. • Basic understanding of qualitative research methods. • Interest in usability testing and user interviews. • Ability to ask thoughtful, open-ended questions. • Willingness to learn how to avoid leading or biased research questions. • Ability to take clear, organized notes. • Strong attention to detail and accuracy. • Curiosity about how people interact with technology. • Basic understanding of user-centered design. • Familiarity with digital products and web applications. • Willingness to learn research tools and methodologies. • Interest in research ethics and participant privacy. • Strong written and verbal communication skills. • Ability to summarize observations clearly. • Good organizational and time-management skills. • Willingness to receive feedback and improve research practices. • Ability to collaborate with researchers, designers, product managers, and engineers. • Comfortable asking questions and seeking guidance. • Ability to manage assigned tasks and meet deadlines. • Interest in accessibility and inclusive design. • Ability to work independently on clearly defined assignments. • Enthusiasm for developing a career in UX research.
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