Field Operations Partner

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of Bass Pro Shops

Bass Pro Shops

10,000+ employees

Founded 1972

🏨 Hospitality

🏭 Manufacturing

📦 Logistics

💰 Venture Round on 2015-02

Hospitality • Manufacturing • Logistics

Bass Pro Shops is a leading retailer dedicated to connecting people with the outdoors. The company is well-known for its retail stores, distribution centers, contact centers, manufacturing base camp, and hospitality attractions. Bass Pro Shops provides opportunities for employees to share a passion for outdoor activities, helping families and individuals engage with nature through fishing, camping, boating, and more. The company values diversity, inclusion, and offers benefits to its employees, including special opportunities for military veterans.

📋 Description

• Analyze operational control and compliance adherence, identify gaps and opportunities, and ensure practice matches process • Perform store walks to assess day-to-day operations and effectiveness • Leverage findings from CLUB operational control and compliance store walks, testing plans, FDIC, Audit and other reviews • Develop, document and track trend reporting for oversight of business processes, procedures and controls • Lead development and execution of operational controls and compliance solutions, including process improvement, training and communication • Partner with business unit stakeholders to execute and monitor documented processes and procedures • Prioritize operational controls and compliance efforts based on risk, strategic priorities and business need • Partner with store, divisional and CLUB leadership regarding compliance and regulatory risks, requirements and issues • Ensure stakeholder-identified solutions addressing compliance risks are implemented • Provide technical assistance to CLUB and retail stakeholders • Maintain working knowledge of relevant regulations and provide guidance on business initiatives • Lead and participate in operational control and compliance tests, audits and reviews • Gather and submit information, respond to findings and develop solutions • Serve as primary liaison for auditors, regulators and other stakeholders • Foster a culture of compliance and influence leadership decision-making and employee awareness

🎯 Requirements

• Preferred Degree: Bachelor’s Degree • 4+ years of experience in retail or financial services • Multi-site experience preferred • Experience with business unit systems, procedures, processes and general operations preferred • Strong analytical skills • Ability to collaborate with multiple stakeholders to understand business drivers and processes and implement compliance solutions and process enhancements • Extensive written and verbal communication, mediation (conflict resolution) and facilitation skills • Ability to positively and effectively influence decision making within the organization • Strong leadership skills with proven ability to facilitate cross-functional teams • Experience with project management and related methodology • Visionary with long-term focus; able to see the end result • Self-starter demonstrating personal initiative and responsibility/ownership • Ability to create an open environment supportive of information and idea sharing, contribution, growth and achievement • Customer-focused behavior • Exemplary integrity, personal work ethic and continuous involvement in self-education and development • Proficiency in Windows, Excel, Word and PowerPoint • Ability to access customer information including unencrypted credit cards • Ability to travel 50% • Regular computer work, sitting, standing and walking; occasional lifting up to 50 lbs

🏖️ Benefits

• Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund

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