General Manager – Transit Operations

Job not on LinkedIn

🔥 38 minutes ago

🌵 Arizona, California, +20 more states – Remote

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💵 $80k - $192k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Logo of MTM Inc.

MTM Inc.

2 - 10 employees

Founded 2014

📣 Marketing

🤝 B2B

Marketing • B2B

MTM Inc. is a small, client-focused marketing agency that helps small businesses promote themselves online affordably. They specialize in digital marketing services including social media advertising and email marketing, and offer bundled, flat-fee packages that include strategy meetings (in-person or by phone), a marketing plan, an execution calendar, and analytics reporting. MTM emphasizes up-to-date practices, direct communication, and simple, actionable plans for small-business clients.

📋 Description

• Provide strategic and operational leadership for transit and paratransit services • Lead day-to-day transit operations while ensuring compliance with contractual requirements • Build and maintain strong client relationships and serve as the primary operational liaison • Identify operational risks and implement effective mitigation strategies • Analyze service performance, productivity, staffing, and operational trends • Develop and execute operational plans to meet contract and business objectives • Lead employee development, coaching, succession planning, and performance management initiatives • Promote and maintain a strong safety-focused culture • Ensure compliance with ADA, DOT, FTA, and company policies and procedures • Oversee federally mandated Drug and Alcohol programs • Monitor budget performance and identify operational efficiencies • Support implementation of new business start-ups, service expansions, and organizational growth initiatives • Maintain required operational, personnel, and vehicle documentation • Provide regular reporting and operational updates to internal leadership and clients • Perform additional duties as assigned • Local and overnight travel may be required

🎯 Requirements

• High school diploma or GED • Progressive leadership experience in transit, paratransit, transportation, logistics, fleet operations, public transportation, mobility services, or similar service-based operations • Experience leading teams, managing employee performance, and developing supervisors • Experience overseeing operational performance and service delivery • Strong analytical, problem-solving, and decision-making skills • Working knowledge of budgets, operational metrics, and reporting • Valid driver's license • Preferred: experience managing transit or paratransit operations • Preferred: experience working within a contract-driven or public sector environment • Preferred: knowledge of ADA, DOT, and FTA regulations • Preferred: experience with transit scheduling, routing, dispatching, or transportation technology platforms • Preferred: contract management and/or project management experience • Medium Operations: 5+ years of leadership experience managing a multimillion-dollar operation and teams of approximately 50+ employees • Large Operations: 7+ years of leadership experience managing large-scale, multimillion-dollar operations with 100+ employees • Exceptional client relationship management skills • Strong leadership and team development capabilities • Data analysis and operational reporting expertise • Budget and cost management experience • Process improvement and change management skills • Excellent communication and presentation abilities • Ability to prioritize competing demands in a fast-paced environment • Strong organizational and project management skills • Advanced computer and business systems proficiency • Commitment to confidentiality and professionalism • Ability to operate a company or rental vehicle in accordance with company policy

🏖️ Benefits

• Comprehensive, people-first benefits program • Consideration for future opportunities as contracts are awarded • Connection with recruiters and operational leaders regarding upcoming positions • Opportunity to discuss geographic preferences and operational experience • Membership in MTM's growing leadership network

Apply Now

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