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Call Center Representative – Outbound Appointment Setter

🕒 Yesterday

🌽 Illinois, Kentucky, +3 more states – Remote

infoinfo

💵 $33.3k - $62k / year

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Bath & Cabinet Experts's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Bath & Cabinet Experts's site. Checked 23 hours ago.

Logo of Bath & Cabinet Experts

Bath & Cabinet Experts

51 - 200 employees

Founded 2019

🏗️ Construction

👥 B2C

🛒 Retail

Construction • B2C • Retail

Bath & Cabinet Experts is a regional residential bathroom remodeling company serving Indiana, Ohio, and Kentucky that specializes in tub and shower replacements, walk-in and safety tubs, and accessible shower conversions. As the exclusive Jacuzzi Bath Remodel dealer in the area, they provide free in-home consultations, in-house professional installations (often completed in one day), financing options, and a limited lifetime warranty. The company focuses on comfort, accessibility, and quick, turnkey bathroom renovations for homeowners, with strong local reputations and customer reviews.

📋 Description

• Engage prospective clients to set appointments for the sales team • Communicate the value of company products and services and educate prospective clients • Handle high-volume inbound and outbound calls • Meet performance goals for converting calls to appointments • Follow the designated appointment-setting sales process • Confirm full and accurate client information • Accurately log all activity and information in the CRM • Provide a high level of customer service and positive experiences • Help drive sales and promote Bath & Cabinet Experts brands

🎯 Requirements

• Must have previous home improvement experience in a call center setting • Prior experience in a multi-product sales environment preferred • Background in home improvement inside sales strongly desired • High School diploma or equivalent required • 1+ year of call center experience required • Experience with Lead Perfection CRM a plus • Must be available to work during Eastern Standard Time hours • Weekend availability required • Must be able to work independently in a fast-paced environment • Excellent phone and communication skills • Energetic with a positive attitude • Task-oriented and driven to meet and exceed goals

🏖️ Benefits

• Full-time W2 employment with competitive pay and several bonus opportunities • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match • Paid Time Off including paid holidays and your birthday off • Flexible remote schedule with weekend availability • Ongoing training to grow your skills • Supportive, award-winning company that values people and performance

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