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Electronic Referral Intake Associate

🔥 59 minutes ago

🏖️ New Jersey – Remote

infoinfo

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on BAYADA Home Health Care's careers page, not through a job board

First seen by Remote Rocketship 59 minutes ago

Still open on BAYADA Home Health Care's site. Checked 35 minutes ago.

Logo of BAYADA Home Health Care

BAYADA Home Health Care

10,000+ employees

Founded 1975

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

BAYADA Home Health Care is a provider of a wide range of home health care services. The company offers personal care and companionship, home health services, adult private duty nursing, pediatric care, hospice care, habilitation, and therapy for autism and ABA. BAYADA operates internationally, with a presence in countries such as Germany, India, South Korea, Ireland, and New Zealand. It is accredited by the Community Health Accreditation Partner, ensuring it meets high industry standards. BAYADA also engages in partnerships for senior living solutions and supports a diverse range of clients with its comprehensive health care solutions.

📋 Description

• Receive, document, and process incoming referrals • Ensure referrals are thorough, accurate, and complete • Follow up with local branches to ensure timely responses to referral sources • Facilitate communication between Case Managers, Client Services Managers, Clinical Nurse Managers, and Field Nurses • Communicate payer information to the internal Insurance Verification team • Provide excellent customer service • Coordinate referrals and communications for BAYADA service offices

🎯 Requirements

• 1-2 years of relevant customer service, administrative, or professional experience preferred, but not required • Experience in a healthcare setting, contact center, and/or referral intake highly preferred • Ability to simultaneously work in multiple systems in a fast-paced environment • Exceptional verbal and written communication skills • Ability to interact professionally and effectively with diverse customers and stakeholders • Strong organizational skills and attention to detail • Ability to work with speed, accuracy, and efficiency • Flexibility to work either five 8-hour days or four 10-hour days, including one weekend day each week • Ability to complete Monday-Friday, 8:30 a.m.-5:00 p.m. EST training for the first two months

🏖️ Benefits

• Monthly bonus up to $250 based on key performance indicators (eligible after 6 months in role) • Paid holidays • Vacation and sick leave • Vision, dental and medical health plans • Employer-paid life insurance • 401(k) with company match • Direct deposit • Employee assistance program • Weekly pay • Discounts, perks and partnerships • Awards Weekend trip • Advancement opportunities • Continued education opportunities • Udemy courses • Webinars • Training on customer service, equipment, tools and technology

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