Director, Business Platforms – Product Management

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Baylor Genetics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🧬 Biotechnology

🔬 Science

Biotechnology • Science

Baylor Genetics is a clinical genomics and precision diagnostics laboratory affiliated with Baylor College of Medicine that provides comprehensive genetic testing and interpretation services. The company offers whole genome and whole exome sequencing, chromosomal microarray analysis, mitochondrial testing, pharmacogenomics, and specialized assays, along with genetic counseling, provider support, and insurance/payment resources. Baylor Genetics supports healthcare providers, researchers, and families with AI-enhanced interpretation, multimodal data integration, and end-to-end clinical and laboratory services.

📋 Description

• Lead product strategy, roadmap development, and execution for business platforms supporting genomic laboratory operations. • Collaborate with the AVP of Business Platforms and cross-functional stakeholders to identify operational needs and translate them into scalable digital solutions. • Oversee product lifecycle management from ideation through implementation, optimization, and ongoing support. • Drive platform modernization and integration initiatives across systems. • Partner with laboratory operations, client services, billing, reimbursement, IT, engineering, and external vendors to improve workflow efficiency and user experience. • Manage integrations involving CRM and laboratory operational systems. • Define product requirements, business cases, KPIs, and success metrics. • Lead Agile product management practices including backlog prioritization, sprint planning, and stakeholder communication. • Ensure platforms meet compliance, security, and operational reliability requirements in a regulated healthcare environment.

🎯 Requirements

• Bachelor’s degree in science, Engineering, Computer Science, or related field. • Minimum 10 years of digital product management experience. • Strong experience supporting healthcare, diagnostics, laboratory, or genomic operations. • Experience managing enterprise business platforms and operational workflows. • Proven expertise with CRM, revenue cycle management, and operational systems integrations. • Strong understanding of Agile product management methodologies. • Excellent communication, leadership, and stakeholder management skills. • Ability to work effectively across technical and non-technical teams.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development