Network Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $51.3k - $77k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

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Bazaarvoice

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🛍️ eCommerce

🤝 B2B

💰 $6.7M Post-IPO Equity on 2012-11

eCommerce • Marketing • B2B

Bazaarvoice is a leading user-generated content (UGC) platform that connects brands and retailers with the voices of their customers. By leveraging UGC across the consumer journey, Bazaarvoice enhances the shopping experience and boosts sales through genuine customer reviews, social media content, and targeted marketing. The company offers a range of solutions including product sampling, social commerce, ratings and reviews, and retail syndication, aimed at improving customer satisfaction and loyalty. Through its HarmonyAI engine and Bazaarvoice Vibe, the company optimizes content supply chains and enables brands to harness the power of creator marketing. Trusted by over 13,000 brands worldwide, Bazaarvoice helps businesses scale globally, improve product detail pages, and drive conversion rates through actionable insights and competitive benchmarking.

📋 Description

• Own, review, and process incoming client syndication and enablement requests from internal colleagues and external clients, assigning them to appropriate queues. • Research and analyze enablement requests, verifying client authorizations and contractual limitations via Salesforce. • Set up and map client configurations for syndication utilizing internal tools. • Utilize internal systems and tools to identify, diagnose, and resolve errors. • Assist in managing and clearing work queues during high volume periods. • Maintain internal processes, standard workflows, and operational playbooks. • Manage assigned operational and strategic initiatives. • Utilize strategic tools and operational data to analyze trends and monitor queue health. • Provide operational recommendations on non-standard syndication requests. • Collaborate with cross-functional teams to contribute to process improvements. • Facilitate and present internal training sessions as required.

🎯 Requirements

• Highly detail-oriented with an innate focus on precision, data integrity, and figuring out what makes things tick. • Excellent communication tactics • Adept at prioritizing and managing multiple tasks and initiatives within a fast-paced, dynamic environment. • 2–3 years of professional experience in technical operations, data analysis, or a related workflow/technical support capacity. • Proficiency with Salesforce and/or JIRA ticketing and workflow management systems. • Demonstrated experience with data verification, mapping, playbook maintenance, or system configuration troubleshooting. • Strong organizational and project management skills with a proven track record of driving assigned initiatives from start to finish. • Bachelor’s Degree (or equivalent practical job experience). • Must be authorized to work in the U.S.

🏖️ Benefits

• Commitment to diversity and inclusion • Equal employment opportunities (EEO) • Great Place to Work certification in multiple countries