Claims Specialist – Bilingual, Spanish

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Provide daily inbound and outbound communication coverage by phone, email, and other channels • Manage customer and retailer inquiries and follow-up throughout claim processes • Determine coverage, send inspection packets, authorize technicians, order parts, recommend exchanges, administer settlements, and collect complaints • Review and monitor open claims and proactively follow up to facilitate claim closure • Provide timely responses to retailers, customers, and manufacturers • Review inspection packets and determine warranty replacement or denial • Offer and facilitate service solutions for consumers whose claims are out-of-warranty or not covered by a protection plan • Provide guidance on claims through the retailer portal • Process technician calls, document updates, and perform required follow-up • Support or perform Intake Specialist functions when required

🎯 Requirements

• Demonstrated proficiency in the Intake process for a minimum of 6 months • Successful understanding and completion of Existing training • Ability to execute functions necessary for processing existing claims • High School Diploma or General Education Degree (GED) • Computer and keyboard proficiency • Good oral and written communication skills • Basic math skills • Proficiency at call handling and utilizing “soft skill” techniques • Teamwork Orientation • Bilingual Spanish capability implied by the role title

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts