Customer Service Representative – Professional Liability

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $22 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Respond to customer inquiries via phone, email, and chat in a professional, courteous and timely manner. • Escalate complex issues to senior team members or management as needed. • Research and resolve customer questions related to coverage, claims, billing, and policy details. • Maintain accurate records of customer interactions and transactions. • Identify opportunities for process improvement and communicate recurring issues or suggestions to the Team Lead or Supervisor. • Perform data entry tasks, including sorting and indexing scanned mail and emails and distributing them to the appropriate party. • Meet production quotas and quality standards set by management.

🎯 Requirements

• Minimum education of a high school diploma or equivalent. • 1 to 2 years of customer service or call center experience. • Insurance, healthcare or veterinary reception or animal-related customer service is a strong advantage. • Strong communication and problem-solving skills. • Ability to work in a fast-paced environment and handle multiple tasks. • Property & Casualty (IL) preferred or ability to obtain.

🏖️ Benefits

• Medical/Rx insurance • Dental insurance • Vision insurance • Life Insurance • Disability Insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts