Pharmacy Client Engagement Project Manager – Large Complex National Accounts

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Establish and manage workflow processes, including intake tracking, resource assignment, deadline management, and SLA adherence • Coordinate engagement between Large Employer Market consultants and the Pharmacy Consulting team across financial modeling, PBM contracting, clinical strategy, and related service areas • Oversee financial modeling work, including standardized model usage, training, peer review, and quality assurance • Develop and maintain standardized project plans, timelines, and communication protocols • Ensure work products are documented, version-controlled, and stored in centralized repositories • Coordinate PBM contract review workflows • Support maintenance and continuous improvement of RFP templates, tools, and procurement methodologies • Track clinical strategy initiatives and intellectual capital development with clinical and financial subject matter experts • Monitor project performance, identify risks and bottlenecks, and implement solutions • Develop reporting and dashboards covering team capacity, project status, turnaround times, and performance metrics • Assist leadership with resource planning, workload balancing, and capacity forecasting

🎯 Requirements

• Bachelor’s degree in Business, Healthcare, Project Management, or related field and/or 4–7 years of relevant experience • Relevant experience in project management, operations management, or pharmacy consulting support • Experience managing complex projects, workflows, or operations in a consulting or professional services environment • Strong organizational and project management skills • Experience using project tracking tools and methodologies • Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Teams/SharePoint • Ability to manage multiple priorities and deadlines in a fast-paced environment • Preferred: prior experience within Pharmacy Benefit Management (PBM), pharmacy consulting, or healthcare consulting • Preferred: familiarity with financial modeling processes and quality assurance/peer review frameworks • Preferred: experience supporting RFP processes, contract review workflows, or procurement initiatives

🏖️ Benefits

• Medical/Rx insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts • Inclusive team environment and Equal Opportunity Employer commitment