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Emergency Call Handling Project Manager

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Logo of Motorola Solutions

Motorola Solutions

10,000+ employees

Founded 1928

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

đź“‹ Description

• Manage the complete project lifecycle from initiation to formal handover • Establish master project plans and schedules using project management software • Coordinate internal cross-functional teams to align operational workflows and business objectives • Oversee project budgets, capital and labor expenditures, revenue, and margin health • Lead formal financial reviews with leadership • Oversee change control processes and transitions from legacy infrastructure to NG911 systems • Maintain risk registers and mitigation plans • Serve as the central point of contact for customers, subcontractors, and enterprise partners • Facilitate project kick-offs, executive steering committee meetings, and stakeholder status reviews • Manage complex software and system integrations for critical public safety infrastructure

🎯 Requirements

• Bachelor's degree or equivalent practical experience may qualify • High School Diploma or equivalent • 5+ years of Project Management experience • Must be a U.S. citizen • Ability to obtain necessary security clearance as required by government contract • Expertise with MS Project, Smartsheet, cloud-based collaboration software, Google Workspace, or similar applications • Proficiency applying PMBOK standards • PMP or CAPM certifications • Public safety communications expertise across NG911 solutions, emergency call handling software, or dispatch infrastructure • Excellent command of written and spoken English • Customer success focus during deployment • Financial management experience analyzing project costs, accelerating revenue recognition, and containing operational expense • Risk assessment experience implementing mitigation strategies across complex rollouts • Stakeholder collaboration experience with cross-functional teams and senior leaders • Domain knowledge of Police, Fire, or EMS operational workflows is preferred

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Travel under 10% • No relocation required

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