Program Manager – Infrastructure & Operations Portfolio

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🔥 2 minutes ago

🐊 Florida, Texas – Remote

🐊 Florida – Remote 🤠 Texas – Remote

💵 $140k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Own and manage the Infrastructure & Operations project portfolio, ensuring alignment with enterprise strategy, technology roadmaps, operational priorities, and resource capacity. • Lead large-scale programs and transformations, including cloud adoption, data center modernization, network transformation, endpoint management, disaster recovery, operational resilience, and ITSM initiatives. • Partner with leadership to assess portfolio capacity, resource allocation, and delivery priorities across Infrastructure & Operations initiatives. • Establish portfolio governance, executive reporting, and decision-making frameworks to monitor progress, risks, budgets, and delivery outcomes. • Monitor portfolio financial performance, including budgets, forecasts, capital expenditures, and operational spending. • Drive cross-functional alignment and facilitate escalation resolution to maintain program momentum and achieve strategic objectives. • Lead, coach, mentor, and develop a team of Project Managers supporting Infrastructure & Operations initiatives. • Provide direction, guidance, and escalation support to ensure successful project execution and delivery. • Promote consistent application of PMO methodologies, governance practices, reporting standards, and project management disciplines. • Conduct regular portfolio and project reviews to assess performance, resource needs, risks, and dependencies. • Foster a culture of accountability, collaboration, continuous improvement, and delivery of excellence. • Directly lead complex Infrastructure & Operations projects and programs through the full project lifecycle. • Define project scope, objectives , success criteria, milestones, budgets, resource requirements, and delivery plans in partnership with business and technology stakeholders. • Develop and maintain project plans, RAID logs, communication plans, executive status reports, and other project governance artifacts for assigned initiatives. • Provide delivery of leadership and oversight for projects managed by other Project Managers, ensuring alignment with portfolio priorities, governance standards, and organizational objectives. • Coordinate cross-functional teams, vendors, and stakeholders to manage dependencies, mitigate risks, resolve issues, and drive successful outcomes. • Evaluate trade-offs between cost, complexity, operational impact, risk, and business value to support effective decision-making. • Ensure initiatives are delivered in accordance with enterprise architecture, security requirements, operational standards, and service-level objectives. • Partner with technology, business, finance, security, compliance, and operations leaders to align initiatives with organizational objectives.

🎯 Requirements

• Bachelor’s degree in computer science, information systems, engineering, business, or related field. • 8+ years of experience in IT program or portfolio management, including experience leading Infrastructure & Operations initiatives. • Experience managing multiple concurrent projects, programs, or portfolios with cross-functional dependencies. • Experience leading, mentoring, or developing Project Managers and delivery teams. • Working knowledge of infrastructure and operations disciplines, including cloud services, networking, compute , storage, endpoint management, IT service management, and operational support models. • Strong leadership, communication, stakeholder management, and organizational skills. • Experience with portfolio governance, executive reporting, budgeting, and resource planning. • Demonstrated ability to manage competing priorities in complex, fast-paced environments. • Preferred Experience leading enterprise infrastructure transformation or modernization programs. • PMP, PgMP , PfMP , PMI-ACP, or similar project, program, or portfolio management certification. • ITIL certification or experience working within ITIL-aligned environments. • Experience with Azure, AWS, or hybrid cloud environments. • Experience with portfolio management (PPM) tools and enterprise governance frameworks. • Experience supporting organizations undergoing significant technology or operational transformation.

🏖️ Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.