Information Security Analyst, I

Job not on LinkedIn

🔥 1 minute ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $31 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔐 Security Analyst

👻 Ghost score 0%

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BCS365

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🔒 Cybersecurity

🏢 Enterprise

💼 Consulting

Cybersecurity • Enterprise • Consulting

BCS365 is a U. S. -based managed services and IT consultancy that provides 24/7/365 enterprise IT operations, managed IT services, and comprehensive cybersecurity solutions. Their offerings include endpoint data loss protection (EDLP), managed detection & response (MDR), identity threat detection & response (ITDR), vulnerability management, incident response, managed email security, and security risk assessments. BCS365 also provides cloud and migration consulting (Azure, AWS), Microsoft 365 consulting and ITDR, DevOps, unified communications, telepresence/video conferencing, physical security systems (access control, video surveillance, intercom/visitor management), network cabling, and managed compliance. The firm emphasizes rapid startup and onboarding, a single point of contact for deployments, ISO/IEC 27001:2022 certification, and sector-specific services for industries such as energy & utilities, finance, life sciences, manufacturing, professional services, and retail.

📋 Description

• Monitor and triage alerts, events, and findings from security, endpoint, identity, email, network, and cloud-security platforms. • Analyze alerts to validate findings, distinguish false positives from actionable activity, gather evidence, and document results. • Escalate suspicious, high-impact, or time-sensitive activity according to established criteria. • Track investigations to completion and maintain accurate case records, evidence, timelines, and decisions. • Support investigations of phishing, malware, credential compromise, anomalous authentication, endpoint detections, and unauthorized configuration changes. • Correlate security and IT operations data to establish scope, impact, affected assets, affected users, and likely root cause. • Assist with containment, recovery, and post-incident activities. • Preserve confidentiality and follow evidence-handling and documentation standards. • Support security-control assessments, configuration reviews, and compliance evidence collection for BCS365 and client environments. • Identify recurring control gaps, operational risks, and process weaknesses; communicate recommendations to management. • Partner with Project and Helpdesk teams to coordinate risk-reduction actions, validate remediation, and document outcomes. • Create investigation notes, incident summaries, playbooks, knowledge articles, technical procedures, and customer-facing or internal reports. • Prepare status updates and metrics on alert volume, incident trends, vulnerabilities, response performance, and recurring risks. • Collaborate with Helpdesk, Project, Infrastructure, Security, and client-facing teams to route and resolve incidents and remediation tasks. • Contribute to process refinement, detection tuning, automation, and knowledge sharing. • Develop expertise in BCS365 security platforms and progress toward independently investigating and resolving routine security events.

🎯 Requirements

• Must be authorized to work in the U.S. • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field; or equivalent relevant education, certifications, and/or experience. • 3+ years of experience in information security, IT operations, helpdesk support, system administration, network administration, or a related technical role. • Technical background supporting, administering, configuring, or troubleshooting the backend of multiple cloud security platforms or tools • Proficient understanding of security principles, including confidentiality, integrity, availability, least privilege, defense in depth, and risk management. • Proficient understanding of common security events and threats, including phishing, malware, account compromise, suspicious authentication, endpoint detections, and vulnerability exploitation. • Familiarity with Windows operating systems, endpoint management concepts, networking fundamentals, Active Directory or cloud identity concepts, and Microsoft 365 or similar SaaS environments. • Ability to read and interpret logs, alerts, and technical data; organize evidence; and document observations accurately. • Strong written and verbal communication skills, including the ability to explain technical findings clearly to technical and non-technical stakeholders. • Demonstrated attention to detail, sound judgment, ability to handle confidential information, and willingness to follow documented processes and escalation paths. • Ability to prioritize competing work, remain calm during time-sensitive events, and work collaboratively in a team-oriented, managed services environment. • Previous experience working for an MSSP or MSP, or supporting multiple customer environments in a customer-facing security role. • Experience with one or more security platforms, such as SIEM, EDR/XDR, email security, vulnerability management, identity security, network security, or security awareness tools. • Exposure to incident response processes, ticketing systems, managed service operations, and IT documentation standards. • Working knowledge of common security and compliance frameworks, such as NIST Cybersecurity Framework, CIS Controls, ISO 27001, HIPAA, PCI DSS, or SOC 2. • Relevant security certifications, such as CompTIA Security+, Microsoft security certifications, or other vendor-specific cloud-security certifications. • Basic scripting or query skills—for example, PowerShell, KQL, SQL, or Python—used for investigation, reporting, or task automation. • Experience supporting, administering, configuring, or troubleshooting the backend of Microsoft Entra and/or Crowdstrike. • May be required to provide scheduled support during holidays or outside normal business hours, as business and client requirements dictate. • Must be able to work with sensitive client, employee, and security information while adhering to BCS365 confidentiality, acceptable use, and security policies. • Must be able to communicate effectively using standard business communication tools.

🏖️ Benefits

• Insurance Coverage: Health, Dental, Vision, Life/AD&D, Short-Term Disability, Long-Term Disability, Accident, Hospital Indemnity, Critical Illness, Cancer Indemnity • Paid Time Off (Vacation, Holidays, Birthday) • 401k Retirement Plan with Company Match • Flexible Spending Account, Health Savings Account • Paid Parental Leave • Peer-to-Peer Recognition • Learning and Development • Pet Insurance • Fun On and Off-Site Events • Referral Bonus Program • Employee Assistance Program

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