Field Service Technician

🕒 June 13

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $27 - $43 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Provide on-site and remote technical support for BD Pyxis automated dispensing systems • Diagnose, service, and resolve hardware and software issues • Implement preventive maintenance programs • Perform installations, repairs, and calibrations • Provide sales support • Maintain accurate documentation of service activities and inventory • Participate in ongoing training and professional development • Manage company assets, including vehicle, tools, and inventory, responsibly • Travel daily to customer locations within an assigned territory • Support healthcare facilities using BD Pyxis automated dispensing systems

🎯 Requirements

• High school diploma plus 3-5 years of combined hardware, software, and IT support experience with both proprietary and standard applications • 24x7 on-call experience in a customer-facing/field service environment • Experience with computer electronics, Windows OS, and networking • CompTIA A+ Certification • Medical device or electromechanical device service/repair experience • Customer Support Certification • Valid driver's license meeting BD's auto safety standards • Reside within a 30-mile radius of Albuquerque, NM • Ability to lift 70 lb. objects from floor to chest level • Proficiency with powered tools and manual tools • Ability to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shifts • Capability to push and pull heavy objects on casters • Ability to perform fine motor tasks while reaching for extended periods • Ability to carry a 40 lb. pack on back or shoulder for up to 1 hour • Ability to drive for up to 6 hours, including in adverse weather conditions • Ability to climb portable ladders and step stools • Pass respirator fit test and medical evaluation may be required for certain service tasks • Preferred: Associate Degree in Healthcare Technology or 3-5 years of combined Hardware/Software/IT experience • Preferred: Experience as a hospital pharmacy technician or in a hospital Bio-Med environment • Preferred: Prior customer support center experience or training • Preferred: Military Bio-Med experience • Preferred: Automated Teller Machine (ATM) service experience • Preferred: Ability to work independently with minimal supervision • Preferred: Strong mechanical, computer, verbal, written, and time management skills

🏖️ Benefits

• Company vehicle provided • Ongoing training and professional development • Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Potential COVID-19 vaccination/testing support where applicable • Workplace accommodation consideration pursuant to applicable law