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Field Service Technician

🔥 4 minutes ago

🤠 Texas – Remote

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đź’µ $28 - $45 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź”§ Field Service Engineer

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

đź’° $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

đź“‹ Description

• Provide on-site and remote technical support for BD Pyxis automated dispensing systems • Diagnose, service, and resolve hardware and software issues • Implement preventive maintenance programs • Perform installations, repairs, and calibrations • Provide sales support • Maintain accurate documentation of service activities and inventory • Participate in ongoing training and professional development • Manage company assets, including vehicle, tools, and inventory, responsibly • Travel daily to customer locations within an assigned territory • Participate in after-hours rotation on weekends and evenings • Support healthcare facilities using BD Pyxis automated dispensing systems

🎯 Requirements

• Candidates should reside within a 30-mile radius of the position's base location - Lubbock/Amarillo TX • 5% overnight travel may be required • On-call experience in a customer-facing/field service environment • 3-5 years of combined Hardware/Software/IT experience • Experience with computer electronics, Windows OS, and networking • CompTIA A+ Certification • Medical device or electromechanical device service/repair experience • Customer Support Certification • Valid driver's license meeting BD's auto safety standards • Associate Degree in Healthcare Technology preferred • Experience as a hospital pharmacy technician or in a hospital Bio-Med environment preferred • Prior customer support center experience or training preferred • Military Bio-Med experience preferred • Automated Teller Machine (ATM) service experience preferred • Ability to work independently with minimal supervision • Strong mechanical, computer, verbal, written, and time management skills • Ability to lift 70 lb. objects from floor to chest level • Proficiency with powered tools (drills, screwdrivers) and manual tools • Ability to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shifts • Capability to push and pull heavy objects on casters • Perform fine motor tasks while reaching for extended periods • Carry a 40 lb. pack on back or shoulder for up to 1 hour • Drive for up to 6 hours, including in adverse weather conditions • Climb portable ladders and step stools • Pass respirator fit test and medical evaluation may be required for certain service tasks

🏖️ Benefits

• Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Ongoing training and professional development • Company vehicle, tools, and inventory/assets • Work-life balance and flexibility • COVID-19 vaccination accommodation consideration pursuant to applicable law

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