Senior Operations Business Partner – AMER Expansion

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🔥 14 minutes ago

🏄 California, Colorado, +3 more states – Remote

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⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 12%

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Logo of Allstate Northern Ireland

Allstate Northern Ireland

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Allstate Northern Ireland is a company that provides various services in the fields of technology and business operations. They specialize in delivering support and innovation for the insurance industry, offering software development, analytics, and business process outsourcing services. As a part of the broader Allstate Corporation, they contribute to the company’s core objectives of providing reliable and efficient insurance solutions through technological expertise and strategic initiatives.

📋 Description

• Partner with AMER Expansion Sales leadership to understand business performance and operational challenges • Connect field needs and business context with the broader Revenue Operations organization • Analyze sales processes, execution gaps, and field-level friction points • Diagnose operational problems, develop points of view, and drive solutions or escalations • Identify patterns across field conversations, business performance, and stakeholder input • Reframe ambiguous problems into clear, solvable questions and drive stakeholder alignment • Own operational issues through resolution across Revenue Operations, Marketing, Customer Success, IT, and Finance • Build and run operational rhythms including status reviews, issue tracking, escalation loops, and field feedback channels • Develop business cases, gather input, and make recommendations for field changes • Prioritize field requests based on business impact and enterprise priorities • Bring AMER field perspective into annual planning, segmentation, coverage model changes, and policy development • Synthesize field patterns for broader Global Expansion programs and priorities • Prepare operational context and insights for leadership reviews

🎯 Requirements

• 7+ years in Revenue Operations, Sales Operations, Business Operations, or a related business partner role, preferably within an enterprise technology company • Experience partnering with Sales leaders in an embedded, field-facing capacity • Understanding of expansion sales or other complex sales motions • Strong problem-solving orientation, including diagnosing operational friction, identifying root causes, and driving cross-functional resolution • Proficiency with Salesforce and sales and operational tooling • Comfortable using data to understand business performance and identify where further investigation is needed • Ability to work across functions without direct authority, including Strategy & Operations, Marketing, Customer Success, and Finance • Strong communication skills to translate operational complexity into clear insights and recommendations • Ability to work in one of the specified AMER locations

🏖️ Benefits

• Flexibility in how employees work to support work preferences wherever possible • Nearly all roles are hybrid or remote, unless otherwise indicated • Equal opportunity employment and inclusive culture

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