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Cyber Business Operations Manager

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Business Operations

🦅 H1B Visa Sponsor

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Logo of CrowdStrike

CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Continuously improve the operating model and rhythm for the Office of the CISO, including planning cadences, prioritization frameworks, governance structures, and communication mechanisms • Prepare the CISO for Office of the CIO-level meetings by running and facilitating internal CISO-level meetings • Identify operational friction and introduce scalable solutions • Serve as the primary operational point of contact for the Office of the CIO • Manage deliverables, deadlines, and reporting requirements between the CISO organization and Office of the CIO • Represent the Office of the CISO in senior leadership forums when the Director is unavailable • Support budget tracking, headcount planning, AOP inputs, forecasting, actuals reconciliation, and vendor spend management • Own the full reporting lifecycle for the CISO organization, including OKRs, KPIs, KRIs, project and program status, and health indicators • Produce and maintain weekly status updates tailored to executive and operational audiences • Establish and enforce reporting standards across the program management team • Build relationships across the CISO Senior Leadership Team and Office of the CIO • Develop executive-level narratives, agendas, and content for the Monthly Operating Review, Board of Directors deck, and CISO Senior Leadership Team meetings • Facilitate stakeholder alignment and drive decisions without formal authority • Own and govern the Office of the CISO operational toolset, including WorkBoard, Asana, Jira, and ServiceNow • Apply AI tools to improve office operations and help the broader team build AI-enabled workflows • Stay current on enterprise AI capabilities and recommend workflow improvements • Own operational management of the Crowd for Crowd program • Manage stakeholder communications, status tracking, milestone reporting, and cadence management • Serve as the reporting hub for project managers supporting Crowd for Crowd product adoption initiatives • Aggregate status, surface risks, and maintain leadership visibility across workstreams • Partner with product, sales, and event stakeholders to deliver customer-facing commitments

🎯 Requirements

• 10+ years of experience in program management, business operations, or a related discipline • Track record of building and improving processes in a fast-paced technology or cybersecurity environment • Ability to operate independently at the senior leadership level, bring recommendations, drive decisions, and represent a team without a manager in the room • Experience developing executive-level content and narratives for Office of the CIO, ELT, and Board-level audiences • Strong working knowledge of WorkBoard, Asana, Jira, and ServiceNow • Track record of driving tool adoption and data integrity across a team • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes • Exceptional written and verbal communication skills • Experience supporting budget management, headcount planning, and annual operating plan processes • Sound judgment, strong attention to detail, and a continuous improvement mindset • Ability to quickly develop fluency in cybersecurity concepts and organizational priorities • Cybersecurity industry experience preferred • Experience with Agile methodologies is a bonus • Working knowledge of cybersecurity is a bonus • Willingness to travel approximately four times per year for offsites, conferences, and customer-facing engagements

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Bonuses • Equity grants • Health insurance • 401k • Paid time off

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