Lending Solutions Specialist

🔥 0 minutes ago

🥔 Idaho, Oregon, +1 more states – Remote

🥔 Idaho – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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BECU

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1935

🛡️ Insurance

📦 Logistics

🏦 Banking

Insurance • Logistics • Banking

BECU is a member-owned, not-for-profit credit union committed to serving the financial needs of its members. As a credit union, BECU offers a range of financial services including everyday banking, loans and mortgages, financial planning, and business banking. Members benefit from competitive rates, low fees, and a focus on financial health and well-being. BECU also provides financial health programs and exclusive member discounts. Originally established as Boeing Employees' Credit Union, BECU is federally insured by the NCUA and promotes an equal housing opportunity.

📋 Description

• Deliver primarily inbound member support and outbound campaign support in a blended contact center environment • Resolve member concerns with urgency, professionalism, and follow-through • Review credit, ask thoughtful questions, identify financial needs, and recommend lending and other BECU solutions • Complete lending applications, gather required documentation, ensure accuracy, and guide loans from origination through funding • Balance a high-volume pipeline, including follow-ups and outbound outreach • Serve as a subject matter resource for consumer, business, and real estate lending products and processes • Ensure compliance with applicable policies, regulations, and lending requirements • Work with internal teams to improve processes, enhance member experience, and drive growth

🎯 Requirements

• Candidates must be residents of WA, OR, or ID • Bachelor’s degree in business or equivalent experience • Minimum two years of financial service sales experience, or three years combined experience with outbound sales and financial services • Comply with SAFE Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO) • Full-time hours required, with additional hours as necessary • Experience in a contact center, financial services, or sales environment that requires managing a high-volume pipeline of member interactions • Solid understanding of the sales process and how to manage a sales pipeline efficiently • Proficient verbal and written communication skills • Successful completion of the consumer loans and member service training program with a minimum of one year of experience as a Member Consultant (including loan interviewing, funding and processing) within BECU or another financial institution • Effective analytical skills and math skills with a high degree of accuracy • Experience in originating Lending Applications • Thorough knowledge of all RESPA, HMDA, Fair Lending, ECOA, and HUD rules and regulations

🏖️ Benefits

• 401(k) Company Match (up to 3%) • 4% annual contribution to your 401(k) by BECU • Medical, Dental and Vision (family contributions as well) • PTO Program + Exchange Program • Tuition Reimbursement Program • BECU Cares volunteer time off + donation match • Performance-based incentive opportunities tied to individual and team results • Comprehensive onboarding, training, and mentorship • Career growth opportunities across lending, operations, leadership, and other areas of the organization • Collaborative, high-performing team environment focused on learning, development, and member impact