
501 - 1000 employees
Founded 2016
🏥 Healthcare
⚕️ Healthcare Insurance
🌍 Social Impact
Healthcare • Healthcare Insurance • Social Impact
BeneLynk is a dedicated social care company that partners with health plans to ensure individuals receive all the benefits they deserve. They provide personalized advocacy to help clients navigate complex healthcare systems, including applying for Medicare and Medicaid, lowering prescription costs, and connecting with necessary community services. BeneLynk aims to improve health-related social outcomes and support long-term health plan members, including veterans, through comprehensive care assistance.
🕒 4 days ago
🏈 Alabama, Alaska, +43 more states – Remote
💵 $70k - $80k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 QA Engineer (Quality Assurance)
🦅 H1B Visa Sponsor
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501 - 1000 employees
Founded 2016
🏥 Healthcare
⚕️ Healthcare Insurance
🌍 Social Impact
Healthcare • Healthcare Insurance • Social Impact
BeneLynk is a dedicated social care company that partners with health plans to ensure individuals receive all the benefits they deserve. They provide personalized advocacy to help clients navigate complex healthcare systems, including applying for Medicare and Medicaid, lowering prescription costs, and connecting with necessary community services. BeneLynk aims to improve health-related social outcomes and support long-term health plan members, including veterans, through comprehensive care assistance.
• Monitor, inspect, test, and propose measures to correct or improve products so they meet quality, functional, and compliance standards • Design and execute test strategies, test plans, test suites, test cases, and test scripts • Validate product functionality End-to-End and confirm delivered functionality matches requirements • Identify, log, and reproduce defects before they reach users • Conduct End-to-End validation and User Acceptance Testing across the Advocate-facing platform and self-service module • Validate role-based experiences, permissions, visibility, and workflows for Enrollment Advocates, Veterans, Case Managers, Direct Care Workers, and partner agencies (ADNAs) • Validate the VDC service lifecycle: onboarding, caregiver engagement, time submission and approval, payroll, and reporting • Validate eligibility, service authorizations, budget calculations, timesheet capture and approval, payroll processing, reporting, boundary conditions, rounding, retroactive corrections, and error-state handling • Test the self-service module on mobile devices, low-bandwidth connections, and assistive technology • Support accessibility validation against WCAG 2.1 AA • Review design specifications, wireframes, prototypes, and project/product parameters • Conduct testing and analysis against user requirements, Business Requirements Documents, Project Charters, and established guidelines • Assist with requirements gathering and translate business needs into testable acceptance criteria • Provide testing scope/overview documentation, test plans, test results, and associated tickets • Maintain documentation of test coverage, results, and decisions for audit readiness and compliance traceability, including HIPAA and VA program requirements • Identify, log, and recreate error codes, bugs, and defects; report findings to Product Management and/or Engineering • Respond to QA/UAT and Production issues, reproduce defects, update tickets, and monitor initiative status • Develop quality inspection and reporting best practices, processes, and procedures • Collect, analyze, and communicate quality data • Collaborate with Product Management, Design, Engineering, Operations, Leadership, stakeholders, and end users • Work on multiple initiatives, prioritize features, define testing and analysis requirements, create documentation and process flows, and deliver End-to-End testing on time • Assist Product Management leadership with QA/UAT operations, training, and development initiatives when applicable • Perform other duties assigned by the Chief Product Officer and/or BeneLynk leadership
• 2–4+ years in Quality Assurance (QA) and/or User Acceptance Testing (UAT), including experience leading product testing and analysis efforts across multiple QA and/or UAT initiatives • Experience in Agile business/software development lifecycle processes and methodologies • Experience with or knowledge of SCRUM fundamentals, frameworks, and methodologies • Experience performing End-to-End testing across multiple applications • Experience developing test plans, test scripts, and a coverage matrix • Ability to create test plans, test suites, and test cases from project/product specifications and/or verbal communication channels • Experience creating written QA/UAT test reports covering progress, status, completion, defects, and risks • Strong analytical and problem-solving skills, including reasoning through complex conditional business rules and identifying edge cases • Excellent organizational skills and attention to detail • Calm under pressure, proactive and self-starting attitude, and excellent interpersonal skills • Excellent written and verbal communication skills • Ability to serve as a liaison among developers, designers, product managers, and operations • Experience presenting information to teams, stakeholders, and/or executives • Proficiency in the MSFT Office Suite (Excel, Word, PowerPoint) and/or related software • Ability to understand QA/UAT operations and their relationship to product design, development, and delivery processes • Associate degree in a related field required • Stable internet connection • Ability to sit for prolonged periods and work at a computer • Ability to lift up to 15 pounds • Bachelor’s degree in a related field preferred • E-Verify work authorization verification applies • Successful required background and drug screening
• Medical, Dental, Vision and Employee Assistant Program Benefits • 401K Match • 15 Paid Days Annually • Excellent Growth & Advancement Opportunities • Up to $12 per month for streaming service subscriptions • Discounted movie tickets, hotel stays, and more through Tickets at Work • Monthly Lunch & Learn events with lunch provided for participating employees • Monthly company town hall events • Monthly internal mental health newsletters • Monthly Bene-Verse virtual events, including trivia, team building, and guided painting
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