Payments Product Analyst

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Bestow

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💳 Fintech

☁️ SaaS

Fintech • Insurance • SaaS

Bestow is a leading life insurance SaaS platform provider that offers innovative technology solutions for life and annuity insurance carriers. By providing tools such as digital applications, customizable underwriting engines, and comprehensive customer portals, Bestow helps streamline the entire insurance process from quoting to policy administration. The company focuses on enhancing the speed and efficiency of insurance operations, enabling carriers to launch new products swiftly and optimize their customer service capabilities.

📋 Description

• Own the investigation lifecycle; take a signal from definition through root-cause analysis to a written recommendation • Connect data and context; frame the right questions with analytics and understand the full picture with carrier partner teams • Independently analyze each opportunity’s revenue impact, root cause, urgency • Produce intelligence artifacts; document the problem, why it's happening, what we should do, and what it's worth • Partner with the product team; translate findings into clearly prioritized opportunities for product managers to act on them

🎯 Requirements

• 3+ years in payment analysis, payment operations, or financial reconciliation ideally at a payments company, SaaS platform, or fintech • Payments-fluent; know what an ACH return code means, why a reconciliation breaks, how retry logic works, and what a chargeback lifecycle looks like • Investigative by nature; dig into discrepancies and trace issues across complex, multi-party payment flows • Clear communicator; comfortable owning external relationships with partner’s finance teams and coordinating across internal stakeholders • Process-minded; see manual work and immediately think about how to systematize and document it • Self-directed; thrive with ownership and autonomy; manage multiple workstreams simultaneously

🏖️ Benefits

• Competitive salary and equity based on role • Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs • 100% paid-premium option for medical, dental, and vision insurance • Lifestyle stipend to support your physical, emotional, and financial wellbeing • Flexible work-from-home policy and open to remote • Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting • Employee-led diversity, equity, and inclusion initiatives