Credentialing Manager

🕒 April 21

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Better Health Group

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Better Health Group is a healthcare organization focused on transforming primary care through a value-based care model. They empower independent and group clinics to deliver personalized, prevention-focused care that leads to better health outcomes and increased satisfaction while reducing costs. With nearly 20 years of refining their care management model, they provide clinics with access to a no-cost system that includes data and analytics, financial security, staff support, and quality management. Better Health Group partners with health plans to offer preferred contract terms and reduces administrative burdens, allowing clinics to efficiently manage medical expenses and cash flow. They serve various markets across the United States and have reached a milestone of 100 clinics.

📋 Description

• Manage and supervise daily operational activities to ensure they align with organizational goals • Implement and enforce operational policies and procedures • Lead and motivate a team of operational staff • Provide guidance, training, and support to team members to enhance their performance and development • Identify areas for process improvement and implement changes to enhance efficiency • Collaborate with cross-functional teams to streamline workflows • Effectively allocate and manage resources, including personnel, equipment, and budget • Monitor resource utilization and make recommendations for optimization • Implement and maintain quality control standards to ensure the delivery of high-quality products/services • Conduct regular audits and assessments to identify and address areas for improvement • Foster open communication channels between departments to ensure smooth collaboration • Coordinate with other managers to align operational processes with overall organizational objectives • Develop and monitor key performance indicators (KPIs) to track operational performance • Analyze data and prepare reports to inform decision-making • Identify training needs within the operations team and develop programs to enhance skills • Implement ongoing professional development initiatives • Additional duties as assigned

🎯 Requirements

• Bachelor’s Degree in business administration, healthcare administration, or related field required, Master’s Degree preferred • 5+ years experience of proven success in an operations management role • Bilingual a plus • Computer literacy in Google Suite and Microsoft Office products. • Demonstrated ability to manage multiple priorities in a fast-paced environment • Ability to handle confidential information in a professional manner • Ability to make sound business judgments • Excellent interpersonal skills and ability to work with and manage a variety of people • Excellent communication skills both written and verbal • Strong leadership and analytical skills • Must be organized and detail-oriented • Ability to build & motivate teams • Possess excellent presentation and organizational skills; ability to collaborate, manage, and expand relationships across the organization and with all levels of management

🏖️ Benefits

• Medical, dental, vision, disability, and life • 401k, with employer match • Paid time off • Paid holidays

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