
501 - 1000 employees
💼 Consulting
🛡️ Insurance
🏥 Healthcare
Consulting • Insurance • Healthcare
Better Health Group is a healthcare organization focused on transforming primary care through a value-based care model. They empower independent and group clinics to deliver personalized, prevention-focused care that leads to better health outcomes and increased satisfaction while reducing costs. With nearly 20 years of refining their care management model, they provide clinics with access to a no-cost system that includes data and analytics, financial security, staff support, and quality management. Better Health Group partners with health plans to offer preferred contract terms and reduces administrative burdens, allowing clinics to efficiently manage medical expenses and cash flow. They serve various markets across the United States and have reached a milestone of 100 clinics.
🔥 14 hours ago
Where this job comes from
Posted on Better Health Group's careers page ↗, not through a job board
First seen by Remote Rocketship 14 hours ago
Still open on Better Health Group's site. Checked 57 minutes ago.

501 - 1000 employees
💼 Consulting
🛡️ Insurance
🏥 Healthcare
Consulting • Insurance • Healthcare
Better Health Group is a healthcare organization focused on transforming primary care through a value-based care model. They empower independent and group clinics to deliver personalized, prevention-focused care that leads to better health outcomes and increased satisfaction while reducing costs. With nearly 20 years of refining their care management model, they provide clinics with access to a no-cost system that includes data and analytics, financial security, staff support, and quality management. Better Health Group partners with health plans to offer preferred contract terms and reduces administrative burdens, allowing clinics to efficiently manage medical expenses and cash flow. They serve various markets across the United States and have reached a milestone of 100 clinics.
• Serve as the eClinicalWorks subject matter expert and resource for providers, clinic staff, and leadership • Administer, configure, maintain, and optimize the eClinicalWorks EMR • Set up new clinic sites, facilities, programs, providers, users, and interfaces • Test patches, upgrades, and new releases • Provide EMR user support, troubleshoot issues, resolve errors, and manage support tickets • Monitor system performance and recommend improvements • Analyze clinical and administrative workflows and develop documentation, user guides, training materials, and standard operating procedures • Train new and existing EMR users • Configure and maintain Clinical Rules Engine alerts, reminders, and decision-support rules • Support EMR implementations, application rollouts, data migrations, go-live activities, and backup/recovery processes • Build and maintain dashboards for quality measures and provider performance • Maintain clinical program data and reporting infrastructure for UDS, HEDIS, OSHPD, and other agencies • Author custom reports and dashboards for clinical, operational, financial, and quality needs • Apply advanced analytics and present findings to stakeholders • Support billing workflows, claims routing, interfaces, and integrations with laboratories, registries, and HIE/QHIN networks • Support AI technology configuration, rollout, and user adoption within the EMR • Coordinate EMR projects, timelines, stakeholder communication, and vendor relationships • Support HIPAA and other healthcare regulatory compliance, audits, and risk assessments • Travel to clinics as needed and perform additional duties as assigned
• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred • 5+ years of experience working with EMR systems • Experience in healthcare, specifically with EMR/EHR system administration and support • eClinicalWorks (eCW) experience required; Athena experience preferred • Experience with quality measures and value-based care programs (HEDIS, ACO, UDS, MIPS), including the MIPS Dashboard and eCW Community mapping • Experience with EMR interfaces and integrations (lab companies, HIE / QHIN) • Experience supporting data migration, EMR implementations, and go-live activities • Knowledge of eCW billing workflows, configuration, and claims routing • Knowledge of clinical workflows and healthcare operations • Knowledge of role-based security and HIPAA rules and regulations • Proficient with Google Suite (Drive, Docs, Sheets, Slides) • Strong analytical, troubleshooting, and problem-solving skills • Excellent written, verbal, and interpersonal communication skills; comfortable engaging with internal and external stakeholders, including providers and health plans • Proven ability to work independently and collaboratively across cross-functional teams with minimal supervision • Exceptional organizational, time-management, and attention-to-detail skills; capable of balancing multiple priorities effectively • Demonstrated ability to handle sensitive data with confidentiality and maintain professionalism • Strong presentation skills • Physical ability to sit, stand, walk, and move freely for extended periods, including climbing stairs as needed • Ability to bend, stoop, kneel, squat, twist, reach, and pull as required for tasks • Availability to travel to clinical sites or vendor locations and provide on-call support when necessary
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