
10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Beth Israel Lahey Health is a comprehensive healthcare system providing a wide range of medical services and care options to communities in Massachusetts and New Hampshire. With a network of 14 hospitals, including community hospitals and specialized centers for orthopedic and behavioral health care, they offer personalized care for all health needs. Their services include emergency care, primary care, urgent care, pharmacy services, home care, and more. Dedicated to improving community health and well-being, Beth Israel Lahey Health is committed to research, education, and providing extraordinary care through its 39,000 team members.
🔥 3 minutes ago
🦌 Connecticut, Maine, +4 more states – Remote
💵 $32 - $52 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
👻 Ghost score 1%
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10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Beth Israel Lahey Health is a comprehensive healthcare system providing a wide range of medical services and care options to communities in Massachusetts and New Hampshire. With a network of 14 hospitals, including community hospitals and specialized centers for orthopedic and behavioral health care, they offer personalized care for all health needs. Their services include emergency care, primary care, urgent care, pharmacy services, home care, and more. Dedicated to improving community health and well-being, Beth Israel Lahey Health is committed to research, education, and providing extraordinary care through its 39,000 team members.
• Provide telephone-based nursing assessment and guidance to help patients receive the Right Care, Right Place, Right Time • Determine the appropriate next step in care using established protocols, guidelines, and clinical judgment • Respond promptly to patient calls and assess needs through active listening and open-ended questions • Conduct nursing assessments and provide recommendations using established guidelines, protocols, and algorithms • Schedule appropriate provider visits when emergency or after-hours care is not required • Assess patients across the lifespan, from newborn through age 100+ • Provide professional, compassionate customer service and telephone communication • Document calls, assessments, and actions in the patient medical record • Communicate assessment outcomes to healthcare team members to support appropriate follow-up • Follow contingency procedures during internet or power outages • Maintain patient privacy and confidentiality • Perform other duties as assigned • Work four 9-hour days with a half-day Wednesday or five 8-hour shifts
• Graduate of an accredited RN program • NH RN license or RN license from another Compact State • BLS within 6 months of hire • Ergonomically appropriate home workspace and high-speed internet • Private workspace for confidential patient conversations and HIPAA compliance • Strong communication and customer service skills • Applicants must reside in NH, ME, MA, RI, VT, or CT • All staff must be vaccinated against influenza as a condition of employment
• Benefits starting day one, including health, dental, and retirement plans • Competitive pay • Opportunities for career growth and continued education • Flexible weekday schedule with limited weekend/holiday rotations • Collaborative, physician-led environment • Free onsite parking • Convenient Seacoast New Hampshire locations • Respectful, patient-centered culture • Computer workstation will be provided
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